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Night Manager - Luxury Boutique Hotel Experience
Job summary
A luxury hotel in central Manchester is seeking an experienced Night Manager to oversee night operations and ensure exceptional service for guests. The ideal candidate will have previous managerial experience in hospitality, demonstrate strong leadership and problem-solving skills, and be able to work independently during high-pressure situations. This role includes a range of responsibilities from maintaining security to managing financial handovers, making it crucial for enhancing guest satisfaction.
Benefits
Qualifications
- Previous experience in a Nights or Reception managerial role within hospitality.
- Strong leadership, communication, and problem-solving skills.
- Ability to handle high-pressure situations effectively.
- Knowledge of UK licensing laws and hotel safety regulations.
Responsibilities
- Lead the night operation maintaining high service standards and security.
- Act as primary contact for guests, ensuring professional service.
- Oversee night cleaning operations and maintain public areas.
- Ensure compliance with safety and security regulations.
- Conduct revenue checks and financial handovers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.