Jobs in Cambridge, United Kingdom

Job summary

A residential property management company in Cambridge is seeking a Customer Service Administrator to support operations in financial transactions and customer service. You'll be a key liaison for supplier and leaseholder enquiries, resolving disputes, and ensuring timely payments. Ideal candidates bring strong customer service skills, excellent communication, and a collaborative approach. The role offers a hybrid work model, requiring two office days weekly, along with opportunities for professional growth.

Benefits

Qualifications

• Strong customer service background required.
• Exceptional verbal and written communication skills needed.
• Excellent time management and organization skills are essential.
• Collaborative and approachable team spirit is necessary.
• Tech-savviness with Microsoft Office tools is a must.

Responsibilities

• Handle supplier payment and leaseholder enquiries.
• Resolve disputes and manage queries effectively.
• Process invoices and conduct bank reconciliations.
• Reconcile supplier statements and manage queries.
• Ensure pooled accounts are well-funded per ARMA guidelines.
• Collaborate with estate managers and suppliers on urgent issues.