It Technician jobs in United Kingdom

Join to apply for the Order Cycle & Warehouse Technician role at Zennio.

Zennio is a leader in the design and manufacture of KNX home automation products for homes, hotels, and buildings. With over 19 years of experience and a presence in 117 countries, we are an innovative, international manufacturing company offering a dynamic work environment.

• Receiving information from new clients and managing their registration and sales conditions in the accounting system (Xero or similar) to ensure records and follow-up, and ensure proper client onboarding and have the necessary information for preparing and submitting offers.
• Receiving requests, developing, and submitting quotations and/or offers to the client (that do not require project development) on time and in accordance with current commercial policies, to ensure timely client response and consistency with company commercial policies.
• Preparation, shipment, and follow-up of confirmed orders: Package labeling, carrier documentation, to ensure correct order preparation, enabling timely and incident-free delivery.
• Managing incidents during the delivery process (damage, delays, etc.), to effectively resolve issues affecting delivery and maintain customer satisfaction.
• Managing RMAs to ensure proper handling of returns and replacements, minimizing service and accounting impacts.
• Monitoring and controlling client account status, inventory levels (especially Zennio materials), recording incoming and outgoing movements.
• Administrative document management of commercial logistics
• Placing replenishment orders and purchases according to demand forecasts and consumption
• Coordinating the reception of goods and verifying incoming documentation, as well as coordinating with customs and customs agents and managing import/export documentation.

• Degree in International Trade, Logistics, Business Administration, or a related field.
• Minimum of 2 years’ experience in a similar position.
• Strong teamwork skills and the ability to collaborate effectively in a dynamic environment.
• Results-oriented, with a focus on exceeding established goals.
• Advanced planning and organizational skills to manage multiple tasks and priorities.
• Knowledge of office software tools and order management systems (SAP).
• Fluent Spanish is a plus.

Please note that our warehouse is located in Bletchley, Milton Keynes.

• Fixed annual salary
• Permanent contract.
• Onsite in Bletchley, Milton Keynes.
• Work-time flexibility – adapt your schedule to suit your needs every day.
• Excellent work environment.
• Special employee discounts: you too can live in a smart home!
• Welcome pack: feel the Zennio brand from day one with our coolest merchandise.

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