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IT Support Engineer — 1st/2nd Line, Path to 3rd Line
Job summary
A renewable energy company in the United Kingdom is seeking an IT Support Engineer to provide hands-on technical support across multiple sites. You will focus on delivering 1st and 2nd Line support while having the opportunity to develop into 3rd Line tasks. The role requires a full driving license for occasional travel to another office. The salary ranges from £28,000 to £35,000, depending on experience. Various employee perks, including health care and a pension scheme, are offered to support your wellbeing.
Benefits
Qualifications
- Experience in providing 1st and 2nd Line support through various channels.
- Strong problem-solving skills for troubleshooting hardware and network issues.
- Ability to manage multiple tasks in a high-pressure environment.
Responsibilities
- Deliver technical support via phone, email, and in person.
- Troubleshoot hardware, software, and network issues efficiently.
- Set up, configure, and maintain IT equipment and infrastructure.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.