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London Community Manager – Hybrid, Stock Options
Job summary
A technology-driven company in Greater London is seeking a Community Manager to manage customer engagement and build a thriving community. This role involves operating the community platform, creating educational video content, and analyzing community metrics. The ideal candidate has 3-5 years of experience in community management or customer education, alongside strong video production skills. Offering a competitive salary and benefits, this position allows for remote work and significant career growth opportunities.
Benefits
Qualifications
- 3-5 years in community, customer education, or enablement with measurable outcomes.
- Ability to script and produce short video explainers.
- Experience in onboarding flows and program development.
Responsibilities
- Operate community OS, manage events and updates.
- Build a Champion program to activate power users.
- Create and ship micro-videos aligned with learning goals.
- Instrument metrics to track community growth and ROI.
- Collaborate across departments to amplify stories.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.