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Receptionist
Job summary
A financial services firm in Ipswich is seeking an experienced receptionist to join their expanding team. This part-time role involves providing high-quality office support, managing client interactions, and overseeing general office administration. Candidates should be proficient in Microsoft Office applications, possess excellent communication skills, and have strong organisational abilities. Benefits include 25 days holiday, a birthday day off, and other corporate perks. Competitive salary offered based on experience.
Benefits
Qualifications
- Motivated, friendly, and professional demeanor at all times.
- Ability to manage and prioritise workloads.
- Flexibility and adaptability to cope with changes.
Responsibilities
- Taking phone calls, enquiries, and requests.
- Back-office support.
- Welcoming and seating clients in meeting rooms.
- Proofreading and sending relevant documents and reports.
- Arranging client meetings.
- Preparing welcome letters and fee disclosures.
- Monitoring and managing office supplies.
- Filing and scanning physical and electronic post.
Skills
Tools
We have a fantastic vacancy for an experienced receptionist to join our expanding team in Ipswich. This is a multi-faceted role and your experience in providing high quality office support in a busy and professional environment will be invaluable to the whole team. You will act as the point for colleagues and clients, both over the phone and in person, as well as liaising with product providers and supporting the team with all aspects of the general office administration.
Office: Perspective (Clayden Financial)
Location: Ipswich
Hours: Part Time (21 hours)
Salary: Competitive dependant on experience and qualifications. Available upon request.
Please note: any offer of employment is subject to satisfactory criminal record background checks.
You will need to be motivated, friendly and professional at all times and able to hold conversations with third parties, representing the company in a professional manner. You will also be skilled in, or have the ability to learn:
- Confident with IT and Microsoft office software packages, especially Teams, Outlook, Word, Excel and PowerPoint.
- Ability to manage and prioritise workloads.
- Excellent planning, organisational and multi-tasking abilities.
- Excellent communication skills at all levels.
- Ability to produce concise business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy.
- Flexibility/ adaptability to cope with change.
- A team player with a positive attitude.
- Taking phone calls, enquiries and requests, and handling them where appropriate.
- Back‑office support.
- Welcoming and seating clients in the meeting rooms.
- Proofreading and sending relevant documents and reports.
- Arranging client meetings.
- Preparing welcome letters which include calculations of fee disclosures, so good numeracy skills are important as well as typing ability.
- Monitoring, managing and restocking office supplies.
- Filing and scanning physical and electronic post.
25 days holiday, rising with length of service, plus Bank Holidays (holiday entitlement for part-time hours will be pro-rated based on working hours), Holiday Purchase Scheme and Birthday leave. E-Discounts, Electric Car Scheme, Life Assurance, Pension and Corporate Eyecare.
Birthday Day Off
Electric Car Scheme
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.