Communication jobs in United Kingdom
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Guest Experience Host - Part-Time Hotel Reception
Job summary
A leading hotel operator in the UK is seeking a highly motivated Hotel Receptionist to join their team at Burley Manor Hotel. The successful candidate will provide exceptional customer service, manage guest check-ins and check-outs, and ensure the reception area runs smoothly. Required skills include excellent communication, strong organisational abilities, and experience in customer service, ideally within the hospitality sector. This position offers a competitive salary and various employee benefits, including career development opportunities.
Benefits
Qualifications
- Previous experience in a customer service role, preferably in the hospitality industry.
- Strong organisational and time management skills.
- Ability to handle multiple tasks simultaneously.
Responsibilities
- Welcome guests and manage check-in and check-out.
- Handle guest enquiries and complaints professionally.
- Take reservations and explain hotel facilities.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.