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General Manager
Job summary
A vibrant pub group in East Leake is seeking a General Manager to lead pub operations, deliver exceptional guest experiences, and foster a culture of growth and community. The ideal candidate will possess strong leadership skills, experience in budget management, and a passion for providing outstanding service. This role offers competitive salary, discounts, and opportunities for personal growth and development.
Benefits
Qualifications
- Proven ability to lead and inspire a team.
- Strong guest service skills and a passion for hospitality.
- Experience in budget management and business performance.
Responsibilities
- Lead the guest experience by delivering exceptional service.
- Grow and develop your team through coaching and support.
- Create a positive pub culture aligned with company values.
- Drive business performance through effective management.
- Champion high operational standards.
Skills
Ready to run a pub where creativity meets culture and every day feels like a chance to make something brilliant happen? đ
Our General Managers are the heartbeat of Chilled Pubsâleaders who bring warmthđ to every guest and teammate, stay relentlessly hungryfor improvement and growth đĽ, use their people smart instincts to build strong, joyful teams đ§ , and earn trustđ¤ through authenticity, accountability and skyâhigh standards.
As General Manager, youâll be the driving force behind your entire pub.
You will:
â¨Lead the guest experience
Deliver warm, energetic, wowâworthy service from the moment the first coffee is poured to the final cocktail firework.
â¨Grow and develop your team
Coach, guide and inspire your leaders and emerging stars through 1:1s, reviews, training and daily support.
â¨Create a culture people love
Youâll champion our valuesâWarm, Hungry, People Smart, Trustâand make your pub feel like a second home.
â¨Own the business performance
Drive sales, manage budgets, forecast effectively and keep every part of the operation tight and efficient.
â¨Champion standards
From the perfect pint of Estrella to the tidiest cellar to the slickest service flowâyou set the bar, and your team follow it.
â¨Collaborate with your leadership team
Partner closely with your Head Chef, Restaurant Manager and Bar Manager to keep the whole business humming.
- Monthly checkâins with your manager
- Internal promotion opportunities
- A competitive & industryâleading salary
- Up to 75% discount across all Chilled Pubs
- Christmas and New Yearâs day off
- Paid day off on your birthdayâwe believe in celebrating you.
- Instant access to your wages with WageâStream
- Wine club! Huge discounts on wine for Chilled employees
- A team that's like a family â¤ď¸
- Monthly incentives, yearly âDennis Awardsâ dinners, and companyâwide competitions to win tickets to some of the biggest music shows in the UK.
- Apprenticeship schemes if youâre hungry for personal growth.
Come on in to grow your career with us...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.