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Customer Service Representative
Job summary
A leading waste management company is looking for a Customer Service Representative to join their team in Barlborough. This full-time position offers a salary of £24,000 per year, focusing on customer service in a busy contact center. Ideal candidates will have strong communication skills, a positive attitude, and a passion for helping customers. The role includes various perks such as 24 days holiday, generous pension, medical and dental schemes, and opportunities for training and progression.
Benefits
Qualifications
- Previous experience in a customer service environment preferred.
- Passionate about helping customers and providing excellent service.
- Ability to handle pressures and challenges effectively.
Responsibilities
- Help customers with their queries and provide resolutions.
- Deliver excellent customer service in a contact center.
- Work effectively within a dedicated team.
Skills
Tools
A great opportunity to join our amazing customer services team in the waste and recycling industry.
- Customer Service Representative
- £24,000 per year
- Barlborough (Office Based)
- Permanent / Full time - 37.5 Contracted hours per week
- Shifts between the hours of 7.45am - 5.30pm Monday to Friday 8am – 1pm Saturdays (Average 1 Saturday in 8)
Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service.
We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you.
- 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
- Generous pension
- Medical and dental scheme
- Cycle to work scheme.
- Retail, leisure and travel discounts
- Free parking on site
- Training and development available which opens the door to a number of great internal progression opportunities.
Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.