Workshop Controller Sheffield, England, United Kingdom

Mesh-AI Limited; Sheffield; On-site; GBP 46,000; Full time

Job summary

A leading automotive retailer in Sheffield seeks an experienced Workshop Controller to join the team. Your responsibilities will include supervising Technicians, ensuring compliance with industry standards, and maintaining relationships with manufacturers. The ideal candidate will possess NVQ Level 3 in Light Vehicle Maintenance and have strong leadership skills. This role offers competitive salary and benefits, including flexible leave and health insurance. Join a supportive environment where you can grow your career.

Benefits

Competitive salary with structured pay scales

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Smart Health access to GP services

Dental insurance

Critical illness cover

Flexible life assurance options

Discounted gym memberships

Travel insurance

Exclusive retail and lifestyle discounts

Qualifications

• Experience managing a team in a busy Service/Workshop environment.
• Minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair.
• Full valid UK driving licence required.

Responsibilities

• Supervise and motivate team of Technicians & Apprentices.
• Ensure compliance with health and safety and company policies.
• Maintain relationships with vehicle manufacturers for high standards.
• Schedule work to meet customer needs effectively.
• Assist with technical challenges and support team.

Skills

Motor industry experience

Team management

Knowledge of COSHH legislation

Technical report writing

Customer satisfaction focus

Education

NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Sheffield Ford

Contract Information

Contract Type: Full‑time, permanent

Hours: Monday‑Friday 8am - 5:30pm, and Saturday mornings on rota

Salary: OTE Up to £45,600, with basic between £34,000 to £36,000 per annum plus bonus

Job Overview

Due to internal progression, an exciting opportunity has become available at Sheffield Ford – we’re on the lookout for an experienced Workshop Controller to join our dynamic team in our state‑of‑the‑art facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with an award‑winning brand. As a Workshop Controller, you will supervise and motivate our team of Technicians & Apprentices and proactively review and prioritise the daily workload. You will be a crucial part of our business and the Aftersales Department.

Responsibilities

• Ensuring that all working practices comply with company, DVSA, health and safety, and OEM policy
• Making sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind
• Maintaining relationships with the vehicle manufacturer and providing support to Technicians during repairs, ensuring that high standards are achieved and maintained within the workshop and surrounding areas
• Liaising with colleagues and other departments to ensure a top quality service for customers
• Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
• Assisting with technical challenges by going above and beyond to support the team and writing technical reports

Qualifications

The ideal candidate for this role will have motor industry experience managing a team within a busy Service/Workshop environment. You will have a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation. Having awareness of quality control and inspection requirements of a workshop is a must.

We are looking for someone who is friendly, confident and enthusiastic. Ability to roll your sleeves up and work as part of the team is essential, we are all one big family who supports each other and works towards the same goal. Due to the nature of this role a full valid UK driving licence is a must.

Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments
• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• Beyond card and a wide range of exclusive retail and lifestyle discounts

EEO Statement

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Employment Checks & Conditions

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

Contact Information

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