Workplace Consultant

Jpa Workspaces; United Kingdom; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading workspace solutions provider in the UK is looking for a Workplace Consultant to reactivate and maximize the value of corporate accounts. This role involves delivering gross profit targets, managing strategic growth plans, and engaging key client stakeholders. Successful candidates will have over four years of experience in solution selling, with strong CRM skills and awareness of workplace design trends. Salary ranges from £40k to £45k depending on experience, with full-time employment offered.

Qualifications

• At least 4 years sales experience in solution selling.
• Experience in interpreting client spend data and growth patterns.
• Awareness of key trends in workplace design and sustainability.

Responsibilities

• Deliver Gross Profit targets through account re-engagement and new business.
• Build and execute tailored growth plans for each assigned account.
• Manage sales processes from business development to closing.
• Run quarterly satisfaction reviews to improve client engagement.

Skills

Skilled communicator

Curious and commercially aware

Organised and reliable

Confident presenter

Tools

HubSpot

Job description

Workplace Consultant

We help businesses reinvent their workspace to facilitate their Business strategy in physical form.

Job Title

Department

Location

Reporting to

Head of Sales and Marketing

Working Hours

09:00 – 17:30, Monday – Friday

Remote / Field Working

• 3 days per week onsite with clients
• Monday is office‑based at HQ.
• One additional flex day (office or home), excluding Mondays.

Company Overview

JPA Workspaces designs and delivers sustainable workplace solutions for some of the UK’s most ambitious businesses. Whether it’s a fast‑growth fintech, a creative media group, a global consultancy, higher education institution or the NHS we help clients create agile, attractive environments that reflect their brand, support hybrid working and perform commercially.

Backed by 50 years of trading experience, our corporate offer blends design insight, operational excellence and ESG leadership into one seamless, strategic service. Our job is to make our clients’ spaces work harder — for people, for planet, and for performance.

Role Focus

This role is all about reactivating and maximising the value of corporate accounts — a mix of high‑potential but underperforming clients, lapsed contacts, previously successful accounts that have stalled and new business.

Your mission is to:

• Deliver Gross Profit target – Can be achieved in several ways
• Re‑engage – Audit each account, understand what’s worked (and what hasn’t), rebuild contact with key decision‑makers, and reposition JPA as a strategic partner.
• Re‑energise – Identify fresh opportunities within each client — from minor reconfigurations to major refits — and put JPA front and centre for upcoming workplace projects.
• Reposition – Lead with insight, not just product. Use our sustainable credentials, design capability and client‑first mindset to open doors and elevate conversations beyond price and procurement.
• Revive and Grow – Take each account on a journey — from low or no engagement to active, high‑trust relationships delivering consistent gross profit.
• Open New – Through prospecting and working leads passed you will work solutions through to close and then open the accounts for further spend.

Key Objectives

• Hit 100% of agreed gross‑profit target (see KPI document).
• Engage all stakeholders relevant to workplace strategy — C‑suite influencers.
• Build, manage and execute tailored growth plans for each assigned account.
• Deliver consistent touchpoints across your portfolio — including check‑ins, reviews and pipeline planning sessions.
• Increase volume and value of workplace opportunities through strategic account development.

Operational Excellence

You’ll work cross‑functionally to deliver outstanding client experiences:

• End‑to‑end sales responsibility – manage bd, sales process, build a pipeline and closing to deliver target
• Sales Support & Design – Provide clear briefs, written deliverables, timelines and agreed formats
• Client Services & Project Ops – Align on delivery dates, aftercare, and ongoing support
• Daily sales activity – calling, outreach and meetings
• Account Planning – Own and execute strategic growth plans across named accounts
• Performance Reporting – Monthly pipeline and activity reporting; quarterly territory SWOT
• Client Engagement – Run quarterly satisfaction reviews and feed results into continuous improvement
• CRM & Forecasting – Maintain high data hygiene in HubSpot; ensure follow‑ups are actioned within 24 hours
• Continuous Improvement – Share client feedback and market intel with the team to refine offers and positioning

Your Soft Skills

• Skilled communicator who can navigate commercial and creative conversations with ease
• Curious, empathetic and commercially aware
• Organised and reliable, with a high sense of personal ownership
• Confident presenting ideas and value propositions to mid and senior‑level decision‑makers

Your Hard Skills

• HubSpot or CRM power‑user with strong admin discipline
• Experience in interpreting client spend data and growth patterns
• Awareness of key trends in workplace design, sustainability and hybrid working
• Familiarity with the procurement landscape in private sector organisations
• At least 4 years sales experience it doesn’t need to be in contract furniture but does need to be solution selling.
• Clear pathway to Senior Workplace Consultant based on performance, impact, and leadership
• Ongoing CPD across sustainability, workplace consultancy and strategic account development

Salary is £40 - £45k depending on experience

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Human Resources
• Industries – Furniture and Home Furnishings Manufacturing

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