Warehouse Operations Manager

Northampton Business Directory; Corby; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading logistics company in Corby is seeking an Operations Manager to oversee operational aspects of their service centre. The successful candidate will manage a diverse team, ensure quality service delivery, and drive operational improvements. This role offers competitive compensation, 25 days of holiday plus bank holidays, enhanced benefits, and excellent opportunities for career progression within a supportive environment. Candidates with logistics experience are encouraged to apply.

Benefits

Competitive rates of pay

25 days holiday plus bank holidays

Long Service Recognition scheme

Enhanced maternity & paternity leave

Enhanced company pension scheme

Life assurance

Employee assistance programme

DX Discounts Portal

Opportunities for career progression

Qualifications

• Experience in logistics or distribution industry is essential.

Responsibilities

• Lead and manage operational aspects of the service centre.
• Achieve budgeted and quality performance measures.
• Manage employed colleagues and subcontractors.
• Drive change to integrate service centre operations.

Skills

Line management experience

Experience in multi-shift logistics operation

Customer service delivery

Management of diverse workforce

Budget management

Microsoft Excel proficiency

Job description

An exciting new Operations Manager opportunity at DX!

All about you

You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑delivered vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the "Delivered Exactly" promise.

What will it feel like to be part of our team?

At DX, we know our people are the foundation of our success. We'll give you all the responsibility you need to develop yourself as an adaptable leader, with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

This role is responsible for leading and managing operational aspects of the service centre for the DX products, ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will manage all employed colleagues, third‑party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost‑effective and high‑quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Key responsibilities

• Evident line management experience in production/logistics/mail/parcel services environment at least to the same level of responsibility.
• Experience of running a multi‑shift logistics operation.
• Proven record of delivering great service to customers and managing ongoing customer relationships.
• Experience of managing a diverse workforce including subcontractors, self‑employed drivers and PAYE drivers.
• Experience of managing a direct cost budget.
• Ability to use Microsoft Excel (Excel, Word, Email, Access, PowerPoint) or a similar database.

Essential criteria for this role

• Previous experience in the logistics or distribution industry.

Additional information on this role

If you have previous experience of managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits

• Competitive rates of pay.
• Holidays: 25 days increasing with length of service + bank holidays.
• Long Service Recognition scheme.
• Enhanced maternity & paternity.
• Enhanced company pension scheme.
• Life assurance.
• Employee assistance programme including 24/7 virtual GP.
• DX Discounts Portal.
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!