Waiter/Waitress

Iconic Luxury Hotels - International; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A boutique hotel in Chelsea is seeking enthusiastic Waiters/Waitresses to join their restaurant team. The role involves serving guests with excellence from breakfast to dinner while maintaining high hygiene and cleanliness standards. The ideal candidates should demonstrate strong customer service skills and a passion for the hospitality industry. Benefits include a monthly service charge, generous annual leave, and employee discounts at various properties. Join us and help create unforgettable experiences for our guests.

Benefits

Monthly service charge

29 days annual leave

Complimentary team meals

Employee discounts

Qualifications

• Experience in a restaurant or hospitality environment.
• Ability to work well under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Serve guests at breakfast, lunch, and dinner.
• Ensure guest satisfaction through attentive service.
• Maintain hygiene and cleanliness in the restaurant.

Skills

Customer service excellence

Knowledge of food and wine

Team collaboration

Attention to detail

Job description

Aim of the role:

As a member of the restaurant team at Hans Bar & Grill at the 11 Cadogan Gardens - one of two Relais and Chateaux property in London - you are the reason our Guests keep coming back for more. Our Waiters/Waitresses work part of a team to serve our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through to dinner, to ensure that every guest wants to return.

11 Cadogan Gardens is a truly iconic 19th century boutique hotel in the heart of fashionable Chelsea. Behind its traditional Victorian facade lies a wealth of tradition, heritage and intrigue. This unique London hotel prides itself on giving guests a quintessentially British experience that exceeds every expectation.

• Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy.
• To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel.
• Have expert knowledge of the food and wine that we offer and create opportunities to keep yourself up to date with our latest seasonal menu's to drive sales.
• Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
• Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
• Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.

What's In It For You?

Iconic Luxury Hotels offer the following benefits to employees:

• Monthly service charge
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with Relais & Chateaux properties worldwide
• Exclusive team rates with London & Regional properties worldwide
• Discounts on spa treatments and products
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Special gifts based on length of service
• Team referral programme
• Health cash plan
• Access to our employee assistance programme
• …and so much more.

If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear form you!