Volunteer eCommerce Dispatch Assistant

Yorkshire Cancer Research; Calcutt; On-site; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization is seeking a Volunteer eCommerce Dispatch Assistant to support their online retail team. This role involves gathering, packing, and dispatching orders while ensuring quality and accuracy. Ideal candidates should have attention to detail and an enthusiastic attitude. No prior experience is required as training will be provided. This is a great opportunity to gain experience in logistics and fulfilment while supporting a worthwhile cause.

Benefits

Hands-on experience in logistics

Skills development in eCommerce

Satisfaction from supporting a cause

Responsibilities

• Select and gather sold items from inventory for dispatch.
• Pack items to create a positive unboxing experience.
• Organise packages for timely shipping.
• Check orders for quality and accuracy.
• Maintain an organised dispatch area.
• Ensure a clean and safe working environment.

Skills

Keen attention to detail

Organised and self-motivated

Willingness to follow guidance and processes

Enthusiastic and helpful attitude

Reliability

Active – involves moving, bending, and carrying

Job description

Overview

If you enjoy hands-on work, have an eye for detail, are organised and committed to good customer service, then why not join our online retail team. This is an excellent opportunity to gain experience in fulfilment, logistics, and eCommerce and would suit someone who wishes to use their existing skills. Volunteering in our retail team is also a great way to make new friends and have fun. There is no minimum time commitment; whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits your schedule. No previous experience is necessary as training will be provided.

What happens next?

If you decide to apply, a member of the volunteering team will contact you and invite you to an initial chat. This is not an interview, just a chance to get an idea of what the role will involve and to have a look around the Warehouse and meet the people you will be volunteering with.

Volunteer role

Volunteer eCommerce Dispatch Assistant

Volunteer manager

eCommerce Manager

Where you will be based

Property/on-site

Why we want you

Our Volunteer eCommerce Fulfilment Assistants play an essential role in the smooth running of our online shop while raising vital funds for Yorkshire Cancer Research. If you have an eye for detail, enjoy hands-on work, are organised, and want to make a difference, this could be the role for you.

What you will be doing

• Select and gather sold items from our inventory and prepare them for dispatch.
• Carefully pack items to create a positive unboxing experience, focusing on presentation and protection during transit.
• Organise and label packages for daily collection by our dispatch provider, ensuring accurate and timely shipping while maintaining attention to detail.
• Review each order before it’s packed, checking items for quality and accuracy so that every customer receives exactly what they ordered.
• Help keep our dispatch area organised by monitoring packing supplies to ensure efficient operations.
• Maintain a clean, tidy, and safe working environment to keep you and the people around you safe.

The skills you need

• Keen attention to detail
• Organised and self-motivated
• Willingness to follow guidance and processes
• Enthusiastic and helpful attitude
• Reliability is essential
• Somewhat active – the role involves lots of moving, bending and carrying

Whats in it for you

• Hands-on experience: Learn the end-to-end process of preparing, packing, and dispatching orders for online retail
• Develop an eye for quality: Ensure each item is packed to perfection
• Business operations insight: Gain experience in logistics, stock management, and fulfilment in a charity retail environment
• Boost your CV: Add experience in fulfilment, logistics, and eCommerce
• It’s fun: You will gain real satisfaction from doing something valuable with your time
• Support a worthwhile cause. You will help raise funds to help more people across Yorkshire avoid and survive cancer

Disclaimer

We require one reference and proof of ID and home address for all volunteers. Training is required for this role.

Address: Manse Lane, Knaresborough, HG5 8NQ, United Kingdom

When you can volunteer

Morning

Afternoon

Evening

Night

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