Visitor Host

the Boleskine House; Inverness; On-site; GBP 10,000 - 40,000; Part time

Job summary

A historic visitor center in Inverness is seeking a confident Visitor Host for a seasonal position from April to October. The role requires excellent people skills and a passion for Scottish history. Responsibilities include welcoming visitors, managing tour logistics, and ensuring a quality experience. Ideal candidates will have hospitality or guiding experience and should possess strong communication skills. This role offers the opportunity for more regular work in future seasons.

Qualifications

• Passion for Scottish history and Boleskine's unique cultural history.
• Reliable weekend availability from 11 April to 18 October.
• Previous experience in guiding, heritage, museum, tourism, or hospitality.

Responsibilities

• Welcome visitors and provide a professional first impression.
• Provide self-guided tour materials and explain tour points.
• Liaise with visitors and support their accessibility needs.
• Manage visitor flow and ensure smooth operations throughout the day.
• Host bespoke curated experiences.

Skills

Excellent people skills

Strong organisation skills

Communication skills

Local area knowledge

Job description

Season:

11 April to 18 October (annual seasonal role)

Hours:

Saturdays & Sundays, 9.00am–6.00pm(with potential additional days available)

Pay:

£17.25 per hour

About the role:

Boleskine House is welcomingvisitorsfor our 2026 season and we are looking for an engaging, confidentVisitorHostto delivera high qualityvisitorexperience on the weekends.This is a seasonal position and wouldideallysuit someone who can commit to the role each year. Asvisitornumbers grow, there is potential for this to develop into a more regular (and potentially more full-time) role in future seasons.We are recuiting now for a weekend position but we will consider a wider role if we meet the right candidate.Visitorswill use a self-guided tour and the postholder will play a key role in welcoming guests, setting them up for their visit, and ensuring a high-quality experience throughout the day.

Key responsibilities

• Welcomevisitorson arrival and provide a warm, professional first impression
• Hand out and explain the self-guided tour materials, including timings, key points of interest, and house guidance
• Liaise with members of the public throughout their visit, answering questions and supporting accessibility needs
• Managevisitorflow and support smooth operations across the day
• Hostbespoke curated experiences
• Work closely with the widerweekday managementteam to maintainvisitorsafety, presentation standards, and a calm, welcoming atmosphere

What we’re looking for

• A genuine passion for Scottish history and Boleskine’s unique cultural history
• Excellent people skills: confident, warm, and able to engage a wide rangevisitors
• Strong organisation and communication skills, with a calm approach during busy periods
• Reliable weekend availability across the season (11 April–18 October)
• Previous guiding, heritage, museum, tourism or hospitality experience
• Local area knowledge and/or storytelling experience

How to apply

Please [e-mail]:

• A short covering note explaining why you’re interested in the role
• A CVanda short summary of relevant experience
• Your availability across the season (11 April–18 October)

Closing datefor applications:

Anticipated25 January 2025, with interviews carried out shortly after this date

Start date:

9 April for training, and starting 11 April