Transport Coordinator

Gist Limited; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in Crewe is looking for a Transport Coordinator to play a pivotal role in operations. You will manage driver interactions, ensure legal compliance, and monitor route performance while maintaining exceptional customer service. The position entails administrative responsibilities, requiring strong attention to detail and proficiency in Microsoft Office. Competitive benefits include discounts, annual leave, and comprehensive training programs, creating an inclusive environment where individuality is celebrated.

Benefits

20% M&S discount

23 days’ annual leave

Discounted healthcare plans

Pension scheme with life assurance

Wellbeing support

Cycle to work scheme

Tailored induction and training

Supportive team environment

Qualifications

• Experience in administration within a transport environment.
• Proficient with Microsoft Word and Excel.
• Strong attention to detail.

Responsibilities

• Brief and debrief drivers as the first point of contact.
• Monitor routes for timely execution and escalate issues.
• Perform daily administration tasks related to payroll.

Skills

Administration in a busy transport environment

PC literate with Word and Excel experience

Attention to detail

Job description

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

As a Transport Coordinator you'll play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food

Our operation in Crewe are looking for candidates who can commit to a 4 on 3 off, 3 on 4 - (Sunday to Wednesday, Sunday to Tuesday) or 4 on 3 off, 3 on 4 off - (Wednesday to Saturday, Thursday to Saturday) - 12 hour shifts (38.5hrs).

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…

• 20% M&S discount on most things from furniture, fashion and food
• 23 days’ annual leave (Includes bank holidays).
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme
• Supportive Team: Join a close-knit community where collaboration is key

What will you do & what will you need

As part of your role you will brief and debrief Drivers, being the first point of contact for all drivers and ensuring all queries are fed back to. Be accountable for Legal o‑license compliance and for operational excellence (ie cost and service including peak planning/delivery). Provide the highest level of customer care and find resolutions/escalation of live issues. Monitor all routes ensuring they are running on time and escalating to the Team Manager on shift where appropriate. Effective time management to ensure the job is completed within the set time frame provided using Kronos exceptions & schedules. Conduct daily administration tasks in relation to payroll systems, payroll queries, holidays, etc.

Ideally, you will have experience of administration in a busy transport environment, be PC literate with word and excel experience and have great attention to detail.

Who are we

At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era.

Apply today and Join us on the road to success

Upon application if successful, you will be contacted by a member of the team and booked onto an initial introduction call to discuss the role at hand and next steps. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Gist aims to be an inclusive organization, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.