Transport Administrator - Nights

Brakes Food Shop; Bicester; On-site; GBP 33,000; Full time

Job summary

A leading food supplier in Bicester is seeking a Transport Administrator to ensure efficient operations. You will support drivers after deliveries, handle paperwork, and manage communications professionally. A proactive mindset and strong customer service experience are essential, along with proficiency in Microsoft Outlook and Excel. Enjoy a competitive salary, generous benefits, and opportunities for career progression in a supportive team environment.

Benefits

Wagestream for early salary access

Ability to purchase additional annual leave

24/7 GP appointments and health services

Life assurance

Discounts through Sysco Perks

Employee product purchasing at discounted prices

Qualifications

• Previous customer service experience in a fast-paced setting.
• Solid understanding of Microsoft Outlook and Excel.
• Experience in fleet or distribution is a plus.

Responsibilities

• Support drivers post-delivery and ensure debriefs are thorough.
• Handle filing and paperwork preparation effectively.
• Communicate professionally via phone for incoming/outgoing calls.
• Enter data and process invoices and credit notes accurately.

Skills

Strong communicator

Customer service experience

Proactive mindset

Computer literacy (Excel, Outlook)

Adaptability

Tools

ERP systems (SAP or D365)

Job description

Job Overview

Annual Salary £32,958 plus a great range of benefits

Tuesday to Saturday, 22:00 – 06:00 (40 Hours PW)

Bicester

If you're as ambitious as we are and eager to advance your career in Supply Chain Logistics, this is your opportunity to make a real impact. Join us as a Transport Administrator on a permanent basis at our Fresh Direct depot in Bicester, Oxfordshire. You'll play a vital role in ensuring smooth and efficient operations; working closely with managers, multiple departments, and the wider team to drive seamless solutions that enhance our delivery service.

Responsibilities

This is an onsite role where you will be required during critical operational hours on rotating shifts. You'll be part of a team of administrators, collaborating effectively across shifts to keep our operations running smoothly. Together you will support drivers once they've completed their deliveries, ensuring that every debrief is thorough and all performance metrics are captured accurately. You'll handle filing, paperwork preparation, and professional communication via phone, managing both incoming and outgoing calls with confidence. Additionally, your computer literacy will be key as you'll be entering data, processing invoices and credit notes.

Qualifications

We’re looking for someone with a proactive mindset, if you are someone who thrives in a fast-paced environment and embraces change to elevate overall customer experience. To excel in this role, you'll need to be a strong communicator with previous customer service experience in a fast-paced setting. Having a solid understanding of Microsoft Outlook, Excel, is essential (ERP systems SAP or D365 of an additional advantage). If you have experience in fleet or distribution, that’s a plus—but not a deal-breaker. We believe in training the right people, so if you bring a can-do attitude and a willingness to learn, we’ll give you everything you need to succeed.

Benefits

This is a great role that offers the opportunity for progression within a large organisation. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits:

• Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeing
• The option to purchase additional annual leave
• Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family
• Life assurance
• Access to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shop
• The ability to purchase our products at hugely discounted prices

To enjoy the rewards of joining our supportive team, apply now.

Our Values

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

About Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.