Trade Counter Manager

Rexel Energy Solutions; Peterborough; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading wholesaler in energy solutions is seeking a Trade Counter Manager in Peterborough. In this role, you will deliver exceptional customer service, build strong customer relationships, and drive profitable sales. Ideal candidates will possess strong collaboration skills and a customer-centric mindset. The position offers a full-time employment with various benefits, including a contributory pension, performance bonuses, and extensive learning opportunities.

Benefits

Contributory pension scheme

Performance Related Bonus

33 days annual leave

Extensive learning opportunities

Free virtual GP service

Healthy Mind Champions

Staff discounts

Exclusive holiday offers

Free financial support and education

Responsibilities

• Deliver outstanding customer service to create long-term customer loyalty.
• Build and maintain successful partnerships with customers, colleagues and suppliers.
• Consistently generate profitable counter sales using innovative techniques and resources.
• Manage stock displays to showcase a wide range of products and services.
• Promote local promotions and incentives to boost sales performance.
• Maintain a clean, tidy, and well-presented sales counter environment.
• Utilise IT systems to enhance the customer experience.

Skills

Customer Focus

Collaboration

Takes Accountability

Financial Acumen

Tools

M3

Vecta

Microsoft Office

Job description

Join to apply for the Trade Counter Manager role at Rexel UK Ltd

Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our lead Peterborough branch as a Trade Counter Manager, working Mon - Fri 7am-4pm. This is a fantastic opportunity to lead the sales counter, build strong customer relationships and contribute to the success of the branch.

Rexel UK is a global leader in the distribution of electrical and energy‑efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses and industries.

The Benefits Of a Career With Rexel

• Contributory pension scheme and life assurance
• Bonuses: Performance Related Bonus scheme
• Time Off: 33 days annual leave (including bank holidays), increasing with years; can buy/sell holiday and enjoy enhanced parental leave
• Support & Development: Extensive learning opportunities from day one
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.

Key Responsibilities Will Include

• Deliver outstanding customer service to create long‑term customer loyalty
• Build and maintain successful partnerships with customers, colleagues and suppliers
• Consistently generate profitable counter sales using innovative techniques and resources
• Manage stock displays to showcase a wide range of products and services
• Promote local promotions and incentives to boost sales performance
• Maintain a clean, tidy, and well‑presented sales counter environment
• Utilise IT systems such as M3, Vecta and Microsoft Office to enhance the customer experience

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications. The behaviours that will set you up for success include:

• Collaboration – building partnerships and working jointly with others to meet objectives
• Takes Accountability – taking action, addressing obstacles to get work done and meeting commitments
• Customer Focus – building strong customer relationships & delivering customer‑centric solutions
• Financial Acumen – interpreting & applying understanding of key financial indicators to make better business decisions

Additional Information

At Rexel UK, we welcome people from diverse backgrounds, experiences and perspectives because diversity drives fresh ideas and great results. By coming together as one team, we build a high‑performance culture that drives success while creating real value for our customers and communities. We celebrate individuality and foster creativity, ensuring everyone feels supported and confident to be their best.

Seniority level: Not applicable

Employment type: Full‑time

Industry: Wholesale

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