the-shake-lab-part-tie-team-leader-job

Westgate Oxford; Oxford; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading beverage retailer in Oxford is seeking a Part-Time Team Leader to enhance customer experiences and ensure operational efficiency at their store. You will lead the team in delivering exceptional service while managing daily operations. Ideal candidates should have previous leadership experience in food retail, possess strong customer service skills, and be available for weekend shifts. This role includes training and opportunities for career growth within the brand.

Benefits

Discounted or free food

Full training provided

Opportunity for career growth

Qualifications

• Experience in a leadership role within a food retail environment.
• Ability to motivate, coach, and incentivise the team.
• Strong customer service skills.

Responsibilities

• Deliver outstanding customer service experiences.
• Prepare and serve menu items including shakes and ice cream.
• Operate the till and manage sales effectively.
• Maintain cleanliness and food safety standards.
• Support team during busy periods and lead by example.

Skills

Leadership

Customer service

Food safety standards

Job description

About The Shake Lab

The Shake Lab is the 21st-century reinvention of the classic ice-cold beverage – the ultimate milkshake! We are proud to be part of TD4 Brands Ltd, which has been successfully trading in the UK for over 17 years, with well-known brands such as Boost Juice Bars in our portfolio.

We are looking for an enthusiastic and hands‑on Part‑Time Team Leader to help drive exceptional customer experiences and support the smooth running of our Westgate store. Full training will be provided.

Responsibilities

Delivering a ridiculously amazing customer service experience

Preparing and serving crepes, waffles, ice cream, and shakes

Making ice cream in store for our shakes–yes, our ice cream is made in store!

Operating the till, serving customers, and driving sales

Opening and closing the unit, including cashing up and stock management

Maintaining high standards of cleanliness and food safety

Driving sales and profitability through excellent service

Consistently maintaining operational standards

Motivating, coaching, and incentivising the team to maximise performance

Leading by example and supporting the team during busy periods

About You

Experienced in a similar leadership role within a food retail environment

Working Hours

Part-time role

Minimum shift length: 4 hours

Weekend availability required

Discounted or free food

Full training provided

Opportunity to grow within an established and successful brand

How to apply

Please send CVS to Karima at [e-mail]