Tesco Colleague - Lisburn Rd Superstore

Tesco Plc; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK supermarket in Belfast is seeking a Tesco Colleague to provide excellent customer service and work collaboratively with the team. This full-time role offers flexibility, training, and a variety of responsibilities. The ideal candidate will possess a passion for customer service and the ability to build rapport with shoppers. Competitive salary and benefits package included.

Benefits

20 days holiday plus personal day

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Qualifications

• A passion for delivering great service, greeting customers with a smile.
• Ability to build rapport with customers for a positive shopping experience.
• Work well within a team and communicate openly with others.

Responsibilities

• Serve shoppers better every day.
• Work across various store areas where required.
• Handle products with care to maintain quality.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Tesco Belfast, Northern Ireland, United Kingdom

Overview

Join to apply for the Tesco Colleague - Lisburn Rd Superstore role at Tesco.

Salary starts from £12.45 an hour. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability window describes the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Colleague Clubcard benefits: 10% off and 15% at pay day weekends, potential savings up to £2,000 a year
• Access to free wellbeing services and resources to support mind, body and life
• Life cover of five times your pay and an employer pension with matching contributions up to 7.5%
• Additional benefits to suit you, including discounts, shares and cycle-to-work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks and information about their benefits

About Us

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We support flexible working and understand that life looks different for each person.

We are proud to be Disability Confident Leader and offer accessible recruitment. For information on accessibility support, please click here.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. Some roles require being over 18 due to working hours or location restrictions.

On high-volume days, some roles may close earlier than the advertised end date. We will provide feedback to candidates who attend interviews.

For more information about us please visit www.tescoplc.com

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Industries: Retail