Taproom & Experience Manager at Brixton Brewery

London Brewers; Brixton; On-site; GBP 40,000; Full time

Job summary

A vibrant craft brewery in Brixton seeks an experienced Taproom and Experience Manager to lead their taproom team. The successful candidate will oversee daily operations, ensuring exceptional service and a welcoming environment while managing events and fostering community spirit. Candidates should have managerial experience in hospitality, strong leadership abilities, and a passion for craft beer. This full-time role offers a lively work environment and several employee benefits, including healthcare and a discretionary bonus scheme.

Benefits

Private Healthcare Insurance

Discretionary Bonus scheme

Group Pension scheme

Season Ticket Loan

Cycle2work scheme

Training & development opportunities

Team lunches and social events

Qualifications

• Managerial experience in a bar or similar hospitality venue.
• Ability to motivate and lead a diverse team effectively.
• Strong focus on customer service and community building.

Responsibilities

• Manage daily operations of the taproom, ensuring high service standards.
• Cultivate a welcoming atmosphere for guests and interact with customers.
• Plan, promote, and execute taproom events and activities.

Skills

Previous experience in a managerial hospitality role

Strong leadership skills

Excellent communication skills

Passion for craft beer

Understanding of licensing and health & safety

Experience in a craft beer environment

Event planning experience

Job description

Location: Brixton, London
Reports to: Managing Director
Employment Type: Full-time(40hr/wk)
Salary: £40K + Bonus (up to 10%)

Closing date: 16th January 2026

About Brixton Brewery

Born and brewed in the heart of Brixton, we’re one of London’s most vibrant craft breweries, known for bold flavours, community spirit, and a love of bringing people together over great beer.

Our taproom is the beating heart of our operation – a lively, inclusive space where locals, craft‑beer lovers, and curious visitors come to experience the best of Brixton hospitality.

We’re looking for an energetic and experienced Taproom and Experience Manager to lead our taproom team, deliver an exceptional customer experience, and grow the taproom’s role as a flagship venue for the brand.

Role Overview

The Taproom and Events Manager is responsible for the day‑to‑day running of the Brixton Brewery Taproom, ensuring high service standards, a warm community atmosphere, and efficient hospitality operations.
This role is perfect for someone who loves people, loves beer, and thrives in a fast‑paced, hands‑on environment.

Key Responsibilities

Taproom Operations

• Lead all daily taproom operations, ensuring smooth service and a welcoming atmosphere.
• Maintain taproom cleanliness, organisation, and presentation to brand standards.
• Ensure quality of Brixton beers and perfect execution.
• Oversee keg and stock management, including ordering, rotation, and accurate inventory.
• Ensure compliance with all licensing, health & safety, and food hygiene regulations.
• Manage till systems, and other taproom equipment.
• Recruit, train, and manage a high‑performing team of bar staff and supervisors.
• Create a positive, supportive work environment grounded in Brixton Brewery values.
• Lead by example during service, coaching staff to deliver excellent hospitality.
• Produce rota planning that balances labour cost efficiency with service quality.

Customer Experience

• Cultivate a friendly, inclusive, community‑focused environment for all guests.
• Act as the taproom’s host – interacting with customers, sharing beer knowledge, and elevating the overall experience.
• Respond professionally to customer feedback and resolve issues swiftly.

Events & Programming

• Work with the marketing team to plan, promote, and deliver taproom events, brewery tours, launches, collaborations, and community activities.
• Support corporate events, ensuring exceptional hosting and coordination.

Business Performance

• Monitor taproom KPIs and deliver monthly reports (sales, footfall, margins, waste, staffing).
• Identify opportunities to grow revenue through improved service, events, retail offerings, or new taproom experiences.
• Ensure the taproom acts as a key brand‑building platform for Brixton Brewery.

Skills & Experience

• Previous experience in a managerial hospitality role (bar, taproom, pub, or similar).
• Strong leadership skills and ability to motivate a diverse team.
• Excellent communication, organisation, and customer service skills.
• Passion for our brand and craft beer and willingness to continually develop product knowledge.
• Understanding of licensing, health & safety, and bar operations.
• Experience working in a brewery taproom or craft‑beer environment.
• Event planning or hosting experience.
• Personal Licence Holder (or willingness to obtain).

Personal Qualities

• Warm, confident, and community‑minded.
• Calm under pressure and solutions‑focused.
• Hands‑on, proactive, and unafraid to roll up their sleeves.
• Enthusiastic ambassador for Brixton Brewery and the values of inclusivity, creativity, and bold flavour.

What We Offer

• A fun and vibrant working environment, with an excellent supportive team.
• Private Healthcare Insurance, Income protection & Group Life Assurance from Day 1.
• Discretionary Bonus scheme from day 1 (based on team and individual objectives).
• Enrolment to our Group Pension scheme.
• Season Ticket Loan and Cycle2work scheme after probation.
• Free access to our exciting company events, live events, festivals & social events.
• Exciting training & development opportunities including learning about brewing. We also provide a training & education fund.
• Team lunches, events such as cycle rides & masterclasses.