Supported Housing Worker

Homeless Link; Shepton Mallet; On-site; GBP 26,000; Full time

Job summary

A charitable organization in Shepton Mallet is looking for a Supported Housing Worker to provide essential support to individuals experiencing homelessness. This role includes delivering direct assistance, maintaining client records, and fostering partnerships with local agencies. Ideal candidates will have experience with complex needs, a driver's license, and a vehicle for business use. This position offers a competitive salary, career development opportunities, and a supportive workplace culture, with a closing date of March 6, 2026.

Benefits

Access to Rewards Platform including Employee Assistance Programme

27 days annual leave plus birthday off

30% staff discount at charity shops

A generous pension scheme

Monthly training sessions

Blue Light Card for discounts

Reflective Practice sessions

Qualifications

• Experience working with people who may have complex needs and/or challenging behaviours.
• Valid driver's license and access to own vehicle – business insurance will be required.

Responsibilities

• Delivering direct support and housing management services to clients.
• Building strong partnerships with local agencies.
• Keeping client records accurate, clear, and up to date.
• Tracking referrals into the service.
• Creating a safe, supportive and empowering environment.

Skills

Experience working with people who may have complex needs

Valid driver's license

Job description

Overview

Job Role: Supported Housing Worker

Salary: £25,685 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset East & Somerset, mainly Shepton Mallet and Frome

Additional information:

• Valid driver's license and access to a car for business purposes
• Participation in an out-of-hours on-call rota
• Primarily Monday to Friday, with weekend availability required on a rotational basis
• Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

The Role

We’re looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence.

In this rewarding role, you’ll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you’ll play a key role in empowering individuals to build brighter, more stable futures.

What You’ll Be Doing

• Delivering direct support and housing management services to clients
• Building strong partnerships with local agencies
• Keeping client records accurate, clear, and up to date
• Tracking referrals into the service
• Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

You can view the full job description by clicking here.

What We’re Looking For

• Experience working with people who may have complex needs and/or challenging behaviours
• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work

Benefits and Why Join

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any question about this role, please get in touch with the team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Closing Date: 6th March 2026