Support Worker

Community Integrated Care; Newcastle upon Tyne; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading health and social care charity in Newcastle upon Tyne is looking for Support Workers to provide dedicated care for individuals with diverse needs. This role offers flexible working hours and guaranteed contracted hours. Ideal candidates will show empathy, compassion, and a commitment to supporting others. Extensive training and professional development opportunities are provided, alongside several employee benefits, including a generous leave scheme and wellness investments.

Benefits

28 Days annual leave

Pension Scheme

Flexible Working Hours

Financial Hardship Fund

Ongoing professional development

Shopping Discounts Scheme

Qualifications

• Dedicated and passionate about supporting individuals.
• Willingness to complete required training.
• Strong work ethic and determination to excel.

Responsibilities

• Provide personal care and support to individuals.
• Work collaboratively with a caring team.
• Adapt to varied shift patterns during support.

Skills

Patience

Empathy

Compassion

Problem-solving skills

Reliability

Job description

What makes Community Integrated Care a great place to work:

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Benefits & USP’s:

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

We are focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development.

Who you’ll be supporting & more about the role:

We have a supportive team that works together, celebrates each other and focuses on delivery. We support people with diverse needs, meeting their unique personal care and support wishes. The role is based in our Parkside location.

Shift patterns and training:

• Shifts vary from early (8am to 3pm), late (3pm to 9pm), long day (8am to 9pm), sleeps (10pm to 8am) and night shift (9pm to 8am). All shifts work around the individuals at Parkside.
• It is essential that you complete all your core training units and moving and positioning to work at Parkside.
• There are usually 3 people on shift at one time so you have one-to-one time.

Your values:

You will share our company values – We Include; We Deliver; We Aspire; We Respect; We Enable. We look for candidates with patience, empathy, compassion, sensitivity, a strong work ethic, reliability, honesty, determination, resilience and problem solving skills.

Equal opportunities

Community Integrated Care is an Equal Opportunities and Disability Confident employer. Contact [e-mail] for adjustments during recruitment.

Hive HR Employee Voice certified

We’re really proud to be a Hive HR Employee Voice Certified organisation, recognising our commitment to creating a culture where our colleagues are encouraged to share their thoughts and acted upon to drive positive change.

Employee Net Promoter Score

In our 2025 Colleague Engagement Survey, 59% of our people shared their feedback. Our Employee Net Promoter Score is +34.