Support Worker

Community Integrated Care; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent health and social care charity in the UK seeks compassionate and dedicated individuals for person-centred support roles. Responsibilities include assisting individuals in a supported housing environment, maintaining cleanliness, and being responsive to residents’ needs. Ideal candidates will possess strong empathy, reliability, and a problem-solving attitude. The role offers competitive pay of £12.62 per hour, flexible hours, and a comprehensive benefits package including professional development and well-being investments.

Benefits

28 Days annual leave

Pension Scheme

Flexible Work Hours

Ongoing professional development

Shopping Discounts Scheme

Qualifications

• Strong work ethic is essential for providing quality support.
• Honesty and determination are critical for success in this role.

Responsibilities

• Provide person-centred support to individuals living in supported housing.
• Maintain cleanliness and safety within living environments.
• Support team to ensure responsive service delivery.

Skills

Patience

Empathy

Compassion

Reliability

Problem solver

Resilience

Job description

Overview

What makes Community Integrated Care a great place to work:

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of “Your Life, Your Choice” and our strategy “Best Lives Possible”.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

11 people live at The Shore who all have individual flats with different levels of abilities and needs. What is important to us is that we all receive our one-to-one hours to access our interests in the community. We also need happy, cheerful, approachable and fun-loving people who are person centred to help us achieve our best lives possible. We are all responsible to maintain a good level of cleanliness and we need staff to support us with this to ensure we feel safe within our homes. We receive staff support with the service 24 hours per day to ensure this, and we may need you to support us to report any concerns or repairs to the housing provider.

Responsibilities

• Provide person-centred support to individuals living in supported housing, ensuring one-to-one engagement and assisting with activities of daily living
• Maintain cleanliness and safety within the living environments and report concerns or repairs to the housing provider
• Support team with 24-hour service delivery and be responsive to residents’ needs
• Spend your whole shift with the person you support, making the biggest impact on their lives

Qualifications & Qualities

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I Belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Equal Opportunities and Disability Confident employer.

Additional Information

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where colleagues are encouraged to share their thoughts and where feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback, giving us an Employee Net Promoter Score of +34. The Employee Net Promoter Score measures willingness to recommend us as a good place to work to loved ones.