Store Manager (Brighton)

Neal's Yard Limited; Brighton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A beauty brand in Brighton seeks a Store Manager to lead and inspire a team of Customer Advisors. The ideal candidate will have proven sales management experience in the beauty industry, demonstrating a strong track record in business growth and a passion for beauty and customer satisfaction. Key responsibilities include creating an effective business plan and delivering high-quality customer experiences. The role offers generous employee discounts, pension, and 25 days of annual leave plus Bank Holidays.

Benefits

Generous employee discount

Company pension

Group Life Assurance

Long service benefits

Paid community days

25 days annual leave plus Bank Holidays

Employee Assistance Programme

Qualifications

• Proven sales management experience with successful business growth.
• Previous experience as a Counter/Store Manager in a Beauty Brand.
• Ability to build collaborative relationships with customers.

Responsibilities

• Lead and inspire a team of Customer Advisors for high touch customer experiences.
• Identify opportunities to improve customer experience and business growth.
• Create and execute a strong business plan in alignment with company values.

Skills

Leadership

Commercial awareness

Communication

Team motivation

Job description

Are you ready to deliver 'WOW' moments to our customers - everyday!

As our Store Manager, you will have proven sales management experience, demonstrating a strong track record of successful business growth. You'll be leading and inspiring a team of Customer Advisors in providing our customers with a high touch customer experience, sharing your passion for Neals Yard Remedies. You'll be super motivated to deliver on KPIs, increase customer loyalty, and create a positive environment to thrive in.

Uncompromising, in your approach to identifying opportunities, you'll elevate our customer experience, whilst moving our business forward with high-level commercial awareness, experience of retail operations and the ability to build collaborative relationships with retailers and customer alike. You will help deliver an effective business plan to achieve our vision and goals.

You’ll have previous experience of working as a Counter / Store Manager within a Beauty Brand or be ready for the next exciting stage in your career. Your passion for beauty, skincare and wellness will be infectious, together with experience in delivering on commercial objectives through a customer first approach. Responsible for creating and executing a strong business plan in-line with Neal’s Yard Remedies values & behaviours.

What you’ll have:

• A collaborative, positive mindset that inspires others
• Proven ability to lead and motivate a team
• Strong commercial awareness and opportunity spotting skills
• Excellent communication and influencing abilities
• Meticulous attention to detail
• Flexibility to adapt to changing priorities and working hours

What you’ll get:

• Generous employee discount
• Company pension
• Group Life Assurance
• Long service benefits
• Paid community days
• 25 days annual leave plus Bank Holidays (Full Time)
• Employee Assistance Programme