Store Food Manager: Lead High-Impact Teams & Service

Sainsbury's Supermarkets Ltd; City of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading supermarket retailer in London is seeking a Food Manager to oversee store operations and empower teams to deliver exceptional customer service. You will coach staff, manage performance, and ensure compliance with processes. Ideal candidates will have experience in fast-paced environments and a proven track record in leading teams effectively. This role offers competitive benefits and a dynamic work environment.

Benefits

10-15% shopping discount

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• A track record of delivering exceptional customer experiences.
• Experience leading teams in a dynamic, customer-facing environment.
• Proven success in delivering against a wide range of KPIs.

Responsibilities

• Role modelling and coaching for high standards and efficiency.
• Managing compliance to processes while enhancing customer service.
• Assuming overall responsibility for running the store when necessary.

Skills

Customer service excellence

Leadership

Performance management

Job description

A leading supermarket retailer in London is seeking a Food Manager to oversee store operations and empower teams to deliver exceptional customer service. You will coach staff, manage performance, and ensure compliance with processes. Ideal candidates will have experience in fast-paced environments and a proven track record in leading teams effectively. This role offers competitive benefits and a dynamic work environment.