Solutions Consultant, Event Solutions

Cvent; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in the City of London seeks a candidate to demonstrate its technology platform and assist in sales processes. Responsibilities include understanding customer needs, training the sales team, and contributing to proof of concepts. Ideal candidates will have strong communication skills, a customer-facing SaaS background, and a consultative approach. This opportunity emphasizes flexibility and relationship development.

Qualifications

• Excellent communication skills (verbal and written).
• Proven experience within a SaaS company in a customer-facing or product-related position.
• Ability to communicate at business level in any of the following languages a huge plus: German, French or Spanish.

Responsibilities

• Demonstrate the value of Cvent's technology platform during product demonstrations.
• Understand customer requirements and showcase how Cvent can solve their pain points.
• Develop relationships and collaborate with Sales executives.
• Contribute in the setup, strategy, and design of proof of concepts.
• Provide customer feedback to Product Management.
• Create and maintain collateral and sales resources.
• Assist RFP writing team with technical responses.
• Train Sales team on new product releases.
• Travel with Sales executive for onsite demos.
• Develop solid understanding of Cvent solutions.

Skills

Strong listening skills and presentation abilities

Consultative approach to technology and product positioning

Relationship development

Ability to multi-task

Excellent communication skills

Strong interest or curiosity in product

Team player

Proficiency in general office software applications

Experience with tools like Slack, Salesforce.com, Zoom

Experience in customer-facing SaaS role

Business-level communication in German, French, or Spanish

Job description

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

In This Role, You Will:

• Demonstrate the value of Cvent's technology platform during online and onsite product demonstrations
• Actively understand a prospective or existing customer's requirements, and help showcase how Cvent can solve their pain points
• Develop relationships and collaborate with Sales executives to determine the best approach to win business
• Contribute in the setup, strategy, and design of proof of concepts for valued customers
• Work closely with Product Management to provide customer feedback, and help influence roadmap decisions to solve business needs
• Work to create and maintain collateral, videos and internal sales resources
• Assist RFP writing team with responses to technical product questions
• Help to train and educate the Sales team on new product releases and enhancements
• Travel with Sales executive for onsite demos when appropriate, based upon customer and business needs
• You will develop a solid foundation of all Cvent solutions and integrations, as well as specialize in a specific product as a Subject Matter Expert

Here’s What You Need:

• Strong listening skills and the ability to present to an audience over video
• Consultative approach regarding technology and product positioning to both business and technical users
• Excel at developing relationships, both internally and externally
• Ability to multi-task in a dynamic environment while working with many teams
• Flexibility to adapt your day-to-day based on sales demos and internal projects
• Excellent communication skills (verbal and written)
• A strong interest or curiosity in product
• Team player and contribute to team initiatives
• Proficient using general office software applications
• Experience using tools such as Slack, Salesforce.com, and Zoom
• Proven experience within a SaaS company in a customer-facing or product-related position
• Ability to communicate at business level in any of the following languages a huge plus: German, French or Spanish