Showroom Assistant

Farrow & Ball Ltd.; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury British lifestyle brand is seeking a Part-time Showroom Assistant in Bristol. The successful candidate will maintain showroom standards, engage with customers, and manage stock effectively. Strong communication and multitasking skills are essential. This role offers flexible hours and an opportunity to work in a creative environment.

Benefits

25 days’ annual leave pro rata

Annual salary reviews

Enhanced maternity and paternity pay

Generous staff discount

Employee Assistance Programme

Health Cash Plan

Company Sick Pay

Group Pension Scheme

Life Assurance

Refer a Friend scheme

Cycle to Work scheme

Season Ticket Loans

Responsibilities

• Maintain showroom and stockroom at the highest standards.
• Initiate inspiring customer interaction and build relationships.
• Provide accurate advice on color and suitability.
• Assist with stock management ensuring timely deliveries.
• Process transactions accurately, including refunds.
• Assist with duties during high workload or emergencies.

Skills

Exceptional communication skills

Sales and customer satisfaction

Ability to work in a high-paced environment

Multitasking effectively

IT literate

Knowledge of paint and wallpaper

Job description

Showroom Assistant – Farrow & Ball – Bristol

Part‑time (15 hours per week).

Base Pay Range

This range is provided by Farrow & Ball. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Job Overview

Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper. We are looking for an enthusiastic individual to join our Showroom team in Bristol as a Showroom Assistant.

Key Responsibilities

• Maintain the Farrow & Ball image to the highest standards and keep the showroom, stockroom and all displays neat and tidy at all times.
• Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements.
• Provide the highest level of customer service, handle complaints efficiently and give accurate advice on colour and suitability.
• Assist with stock management, ensuring deliveries are put away timely and the shop floor is replenished at all times.
• Process cash and credit transactions accurately, including customer refunds.
• Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.

Key Attributes

• Exceptional communication skills.
• Proven sales and customer satisfaction record.
• Ability to work in a high‑paced environment.
• Multitask effectively.
• IT literate.
• Knowledge of paint and wallpaper is desirable.

What You Can Expect From Us

• 25 days’ annual leave pro rata (increasing with length of service) plus bank holidays.
• Annual salary reviews, based on individual performance.
• Enhanced maternity and paternity pay.
• Generous staff discount on F&B products.
• Access to our retail discounts platform.
• Employee Assistance Programme with 24/7 support.
• Health Cash Plan.
• Company Sick Pay.
• Group Pension Scheme, matched by F&B.
• Life Assurance.
• Refer a Friend scheme.
• Cycle to Work scheme.
• Season Ticket Loans for travel.

Equality, Diversity & Inclusion

At Farrow & Ball, diversity, equity and inclusion (DE&I) is an integral part of who we are and how we do business. We welcome applications from everyone who wants to work with us, and particularly encourage people from diverse backgrounds to get in touch. We’re happy to offer reasonable adjustments or additional support during your application process.

Seniority level: Entry level | Employment type: Part‑time | Job function: Design, Art/Creative, and Information Technology | Industries: Consumer Services.