Shift Leader

Real Life Options Group; Glasgow; On-site; GBP 27,000; Full time

Job summary

A support services organization in Glasgow is seeking a Female Shift Lead to manage day-to-day services, provide supervision, and ensure high-quality support for individuals with learning disabilities. Applicants should have a background in similar roles and ideally hold a SVQ Level 3 in Health and Social Care. A range of benefits is offered, including paid holidays and a pension scheme.

Benefits

28-days paid holiday per year

Employer contributory pension scheme

Mileage paid at 35p per mile

Health Cash Plan

£10,000 Life cover

Free Employee Assistance Programme

Cycle to Work Scheme

Refer a Friend Incentive Bonus

Qualifications

• Must have experience in a similar support or supervisory role.
• Willingness to work towards SVQ Level 3 qualification.
• Driver preferred for the role.

Responsibilities

• Manage day-to-day running of services.
• Participate in hands-on support and personal care.
• Plan and manage staff rotas for effective coverage.
• Provide staff supervision and ongoing performance management.
• Complete audits and ensure service documentation is compliant.

Skills

Experience in a supervisory role

Ability to perform personal care tasks

Effective communication skills

Understanding of risk assessments

Education

SVQ Level 3 in Health and Social Care

Job description

Job Title: Female Shift Lead
Location: Glasgow

Hours: 39 hours per week
Hourly Rate: £13.32

Female Applicants only

About Real Life Options

At Real Life Options, we believe everyone has the right to live their best life. We provide tailored support to people with learning disabilities and autism, empowering them to live independently, engage in their communities, and achieve meaningful outcomes. We’re currently recruiting a dedicated Shift Lead to join our team. If you have experience in a similar support or supervisory role have a genuine passion for making a difference, we’d love to hear from you.

All applicants must have a SVQ Level 3 in Health and Social Care (or willingness to work towards this qualification).

A driver is preferred for this role.

An enhanced AdultPVG Is Required for this role.

As the Shift Lead, your duties will include:

• Managing the day-to-day running of services.
• Participating in hands-on support, including personal care, medication administration, and household tasks.
• Planning and managing staff rotas to ensure consistent and effective service coverage.
• Providing staff supervision, observation, and ongoing performance management.
• Completing audits and ensuring all service documentation is accurate and compliant.
• Developing and reviewing support plans and risk assessments.
• Reporting and recording accidents and incidents accurately.
• Liaising with families, local authorities, and health professionals to ensure effective partnership working.

You will have dedicated off-rota time to complete management and administrative tasks, in addition to working as part of the staff team when required.

Shifts - 39 hours per week

Benefits and Rewards

• Aminimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
• Accreditedtraining giving you the knowledge and skills to deliver a first-rate job
• An employer contributory pension scheme
• Mileage paid at 35p per mile at flat rate up to 10,000 miles per year

In addition to the above you also have access to the following great benefits:

• Health Cash Plan (for full/part time contracted hours)
• £10,000 Life cover
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• A reward gateway with access to discounted goods and services
• Cycle to Work Scheme
• A financial wellbeing scheme
• Refer a Friend Incentive Bonus (terms and conditions apply)
• Recognition Initiatives

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.