Service Assistant - Portering Team

Transformationunitgm; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading NHS Foundation Trust in Doncaster is hiring a full-time Service Assistant to provide crucial portering and cleaning services. The role offers a diverse work experience, working shifts to cover 24/7 hospital operations, with additional remuneration for nights and weekends. Candidates should hold a valid driving license (cat B) and aim to deliver high-quality, adherence to safety standards, and patient dignity. Training provided; prior experience is a plus.

Benefits

Extensive learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

Salary sacrifice schemes

Discounts through providers

Qualifications

• Experience in professional cleaning, catering, or portering services.
• Numerate and literate with clear written communication.
• Knowledge of COSHH (Control of Substances Hazardous to Health).

Responsibilities

• Deliver high-quality portering and cleaning services.
• Transport patients and goods across the hospital.
• Maintain hygiene and cleanliness standards.

Skills

Teamwork

Customer care

Understanding of Health & Safety

Education

Basic Food Hygiene Certificate

Driving licence minimum cat B

Tools

Microsoft Software

Job description

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bassetlaw Hospital Town Worksop Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 28/12/2025 23:59

Band 2

Job overview

An exciting opportunity has arisen to join Bassetlaw Hospital in a varied and rewarding role.

This is a full-time position of 37.5 hours per week, working shifts that provide 24/7 service coverage, including weekends and bank holidays. Enhanced rates are paid for night shifts, weekends, and bank holidays.

About the Role

Service Assistants are responsible for delivering high-quality portering and cleaning services across the hospital, ensuring a safe, clean, and well-maintained environment for patients, staff, and visitors.

This role is primarily based within the Central Team, with duties focused on transporting patients and goods throughout the hospital site. Some Central Team roles require the operation of Trust vehicles, therefore, a valid driving licence, Cat B, is essential.

Main duties of the job

Service Assistants are responsible for carrying out a range of cleaning and portering tasks throughout the hospital, ensuring that the highest standards of cleanliness and hygiene are consistently maintained.

This is a physically demanding role that involves lifting, carrying, and moving items. Applicants should therefore be reasonably physically fit to meet the requirements of the position.

Previous experience in a similar role is desirable but not essential, as full training will be provided.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities

Benefits

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person specification

Experience

• Evidence of researching Service Assistant role
• Previous experience of professional cleaning, catering, portering services, working with the public, eg, customer services, retail
• Experience/knowledge of Decontamination, e.g., Hydrogen Peroxide Vapour/UVA

Eligibility/Qualifications/Tra

• Communicates clearly in writing
• Numerate and literate
• Holds a Driving licence minimum cat B
• Basic Food Hygiene Certificate
• IT Skills – Microsoft
• Experience of using software systems

Personal Attributes & Skills

• Experience of team work
• Can demonstrate an understanding of the importance of cleaning.
• Can demonstrate an understanding of Health & Safety
• Knowledge of customer care skills
• Knowledge of COSHH

Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.

While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.

Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.

1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. May come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers.
3. May include qualifications, skills, knowledge, or experience that you do not possess, potentially leading to misrepresentation.

• Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
• We reserve the right to close down this advert early should there be a high number of applicants.
• The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
• All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.