Service Administrator

DAF Trucks UK; Preston; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading commercial vehicle dealership in Preston seeks a Service Administrator to manage workshop job cards and invoicing with precision. The ideal candidate will have experience in a commercial vehicle service environment, strong organizational skills, and proficiency in relevant software like Kerridge. Responsibilities include processing warranty claims and providing administrative support. This role offers benefits like a company pension and life insurance, along with a competitive holiday allowance.

Benefits

Company Pension

Life Insurance

22 Days Holidays + Bank Holidays

Qualifications

• Previous experience in a commercial vehicle or HGV dealership service environment.
• Strong knowledge of HGV repair processes and workshop operations.
• Excellent customer service skills.

Responsibilities

• Manage workshop job cards and invoicing via Keyloop System.
• Update customer invoicing platforms and resolve invoicing queries.
• Process warranty and R&M claims accurately.

Skills

Experience in commercial vehicle service environment

Communication skills

Organizational abilities

IT skills

Tools

Kerridge

DAF Check

RMI platforms

Job description

Join a thriving DAF Trucks Dealership as a Service Administrator based in Bamber Bridge, Preston. You will play a key role within our service department, ensuring that all administrative tasks from job card processing to customer invoicing are executed with precision and efficiency.

Key Responsibilities:

• Managing workshop job cardsFiber and invoicing via the Keyloop (Kerridge/CDK) System.
• Updating customer invoicing platforms and resolving invoicing queries.
• Processing warranty and R&M (Repair & Maintenance) claims accurately.
• Providing general administration support to ensure smooth workshop operations.

What we are looking for:

• Previous experience in a commercial vehicle or HGV dealership service environment (DAF experience highly advantageous).
• Strong working knowledge of HGV repair processes, workshop operations, & service admin.
• Excellent communication skills with a customer‑focused mindset.
• Strong organisational abilities with the capacity to work in a fast‑paced environment.
• Proficiency with DAF Check, RMI platforms, Kerridge (desirable).
• Self‑motivated, reliable and able to work on your own initiative as well as part of a team.
• Strong and up‑to‑date IT skills.

We Offer:

• Company Pension
• Life Insurance
• 22 Days Holidays + Bank Holidays

To Apply: Follow the link below or email [e-mail]

Address: Four Oaks Road,
Walton Summit Centre,
Preston,
Lancashire,
PR5 8BW