Senior Store Assistant - Keyholder

Toolstation Ltd; Bromsgrove; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retailer of tools and supplies is seeking a Senior Store Assistant in Bromsgrove. In this role, you will be the welcoming face for customers, assisting them in finding what they need and ensuring the store operates smoothly. Responsibilities include stocking shelves, maintaining cleanliness, and managing deliveries. If you're reliable, friendly, and have some supervisory experience, this could be the perfect opportunity for you. The company also offers competitive benefits including holidays, pension, and discounts.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

20% discount across all Travis Perkins companies

Health and wellbeing support

Career progression opportunities

Qualifications

• Experience as a keyholder or supervising team members is valuable.
• Flexibility, commitment, and support for customers and team are crucial.

Responsibilities

• Help customers find what they need.
• Handle deliveries and stock management.
• Provide outstanding customer service.
• Open and close the store and assign daily tasks.
• Be proactive in promoting Toolstation services.

Skills

Friendly personality

Reliability

Accountability

Job description

Senior Store Assistant in Bromsgrove
30 hours per week

What you'll do

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

• You’ll be the friendly face of Toolstation, helping customers find what they need.
• You’ll be hands‑on with deliveries, warehouse tasks, and stocking shelves.
• You’ll support colleagues to deliver a great customer experience.
• You’ll handle deliveries, unpack stock, keep the store clean, and prepare orders.
• You’ll provide outstanding service, chatting with customers and staying efficient during busy times.
• You’ll ask the right questions to help customers find everything they need for their projects.
• You’ll be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up.
• You’ll hold keyholder responsibilities: open and close the store, assign daily tasks, and provide short‑term supervisory cover when needed.
• Although retail is not essential, you should have experience as a key holder or supervising team members.

What you'll bring

• A friendly personality – help maintain high store standards and create an enjoyable workplace.
• Reliability – be there when we need you; flexibility, commitment and support for customers and team are key.
• Accountability – you’ve taken charge in a previous role and are happy to step up when needed.
• Your best self – bring energy, enthusiasm, and let your personality shine.

What you'll get

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers
• Career progression opportunities within Toolstation and the wider Travis Perkins Group, including training and development through the Toolstation Academy and Apprenticeship programmes.

About Toolstation

We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.