Senior Client Success Manager

AnaVation LLC; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading advertising technology company in London is seeking a Senior Client Success Manager to drive strategic client partnerships and influence media strategy. This hybrid role requires strong communication skills and experience in digital advertising, ensuring client success and satisfaction. Ideal candidates will have expertise in DSPs and SSPs, along with a consultative approach to working with senior stakeholders.

Benefits

Competitive compensation package

Flexibility in working hours and location

Comprehensive benefits coverage

Pension contributions

Generous holiday and leave allowance

Access to health resources

Qualifications

• Deep client-facing experience within digital advertising, media, or technology.
• Working knowledge of DSPs and SSPs.
• Outstanding communication and presentation skills.

Responsibilities

• Lead executive client partnerships.
• Elevate campaign performance.
• Drive strategic insights.

Skills

Client-facing experience in digital advertising

Analytical skills

Communication skills

Consultative approach

Strategic thinking

Tools

Demand-Side Platforms (DSPs)

Supply-Side Platforms (SSPs)

Job description

About Ogury

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.

At Ogury, our vision unites us all. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the role

At Ogury, we’re not just shaping the future of personified advertising—we’re setting the standard for how global brands, publishers, and consumers build trusted, lasting connections. Operating at the crossroads of data, technology, and creativity, we empower the world’s largest advertisers to engage their audiences with impact, transparency, and precision.

As our next Senior Client Success Manager in London, you will be the strategic driver of client partnerships. This role is more than campaign delivery—it’s about owning executive-level relationships, influencing media strategy, and unlocking growth for both clients and Ogury. If you excel at navigating complexity, thrive on partnership at the C-suite level, and are motivated by shaping outcomes that move the business forward, this opportunity is for you.

This hybrid role is based in our London office, reporting into the Director, Customer Success. We encourage team members to connect in-person 3 days per week for high-value collaboration, idea-sharing, and to strengthen our culture.

Why you will love this role

• Shape client outcomes: Your strategic guidance will directly influence revenue, renewals, and Ogury’s positioning in the market.
• Operate with influence: Partner closely with Sales, AdOps, Insights, and senior leadership teams, ensuring Ogury is seen as a trusted advisor across the client portfolio.
• Grow your career globally: Exposure to international clients, cutting-edge tech, and career mobility within Ogury’s high-performing ecosystem.

What you will be doing

• Lead executive client partnerships: Serve as the primary senior contact for your agency patch, driving influence at the leadership level while ensuring day-to-day delivery excellence.
• Elevate campaign performance: Oversee the full campaign lifecycle— from briefing and activation through optimizations and business reviews— ensuring Ogury consistently exceeds client expectations.
• Drive strategic insights: Translate data and Ogury’s proprietary audience intelligence into forward-looking recommendations, positioning yourself as a strategic consultant.
• Unlock growth: Proactively identify opportunities for upsell, cross-sell, and expansion, collaborating with Sales to maximize retention and revenue growth.
• Champion industry expertise: Stay ahead of programmatic, mobile, and privacy-first advertising trends, ensuring Ogury brings thought leadership into every client interaction.
• Represent Ogury externally: Act as an ambassador at client meetings, industry events, and thought leadership forums, strengthening Ogury’s reputation in the market.
• Solve with agility: Anticipate risks in campaign execution and apply innovative problem-solving to safeguard client outcomes and Ogury’s reputation.

What you will bring to Ogury

• Deep client-facing experience within digital advertising, media, or technology; programmatic and mobile expertise highly valued.
• Working knowledge of Demand-Side Platforms (DSPs) and Supply-Side Platforms (SSPs), with a clear understanding of how programmatic platforms drive agency strategies and advertiser outcomes.
• A consultative approach— you advise senior stakeholders with confidence, translating complex concepts into actionable strategies.
• Strong analytical and commercial acumen; you can extract insights from data and tie recommendations directly to business outcomes.
• A track record of influencing cross-functional teams and managing multiple priorities under pressure.
• Outstanding communication and presentation skills, comfortable engaging with both operational teams and C-level decision-makers.
• A growth mindset— you’re proactive, adaptable, and invested in elevating both your clients’ success and Ogury’s position in the industry.

Applications will close on October 30, 2025.

How Ogury supports you

At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.

While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:

• A competitive compensation package
• Flexibility in working hours and location
• Comprehensive benefits coverage
• Pension contributions
• Generous holiday and leave allowance, in addition to national holidays
• A strong focus on the well-being of our team members, with access to both physical and mental health resources
• And more

We thank you in advance for your interest in Ogury!

#LI-HP1 #LI-Hybrid

Our Commitment

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.