Senior Account Handler - Commercial

Clear Insurance Management Limited; Chesham Bois; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance firm in Chesham Bois seeks a Senior Account Handler to support client relationships and ensure compliance with insurance regulations. You will manage queries, renewals, and documentation while driving a client-focused culture. Ideal candidates will have experience in account handling, knowledge of commercial insurance, and strong communication skills. This role offers a collaborative work environment that values personal development and career growth.

Qualifications

• Experience in senior account handling within insurance.
• Familiarity with FCA regulations and compliance requirements.
• Willingness to pursue CII or ACII qualification.

Responsibilities

• Support Account Executives in managing client relationships.
• Assist with client queries and policy administration.
• Ensure compliance with FCA regulations.

Skills

Client-focused problem-solving skills

Excellent communication

Organisational skills

Commercial insurance knowledge

Regulatory compliance understanding

Education

CII or ACII qualification

Tools

Acturis

Client management platforms

Job description

Join to apply for the Senior Account Handler – Commercial role at Clear Group.

At Clear, we’re shaping the future of insurance with ambition, expertise, and collaboration. We’re looking for a Senior Account Handler to join our Commercial team in Amersham, where your insight, initiative, and client focus will make a tangible impact every day.

What You’ll Do:

• Support Account Executives in managing client relationships.
• Assist with client queries, renewals, and policy administration.
• Ensure timely, professional communication with clients.
• Prepare and review renewals, endorsements, and cancellations.
• Check documentation for accuracy and compliance.
• Support the preparation of submissions and presentations for insurers.
• Assist in negotiating terms and ensuring coverage meets client needs.

Compliance & Risk Management:

• Follow FCA regulations, Consumer Duty obligations, and internal policies.
• Maintain audit‑ready documentation.
• Work closely with Account Executives and other colleagues to deliver seamless client service.
• Share knowledge and participate in team learning.
• Identify areas for personal and technical development to strengthen your skills and the team’s capability.

Who We’re Looking For:

• Experience in senior account handling within insurance or a specialist commercial sector.
• In‑depth knowledge of commercial insurance products, markets, and underwriting.
• Familiarity with insurance systems and client management platforms.
• Strong understanding of FCA regulations and compliance requirements.
• CII or ACII qualification, or willingness to pursue.
• Experience using Acturis or similar platforms.

Key Attributes:

• Client‑focused with excellent communication and proactive problem‑solving skills.
• Highly organised and able to manage multiple priorities effectively.
• Collaborative team player with experience mentoring colleagues.
• Flexible and adaptable in a fast‑paced, high‑volume environment.

Why You’ll Love Working Here:

At Clear, we believe people are our greatest asset. You’ll join a culture where colleagues feel they belong at Clear and are stronger together, with opportunities to develop your skills, grow your career, and make a real difference to our clients.

Please refer to the attached documents for more information.

Apply now to join a supportive, professional team where you can be part of a culture that values collaboration, celebrates success, and enables your career to thrive.

Right to Work:

Candidates must have the legal right to work in the UK.