Security & Customer Experience Officer - Shopping Centre

Savills Plc; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent property management firm seeks Security and Customer Service Officers for the Queensgate Shopping Centre in Peterborough. The role includes ensuring safety, conducting patrols, handling emergencies, and providing excellent customer service. Applicants must hold a valid SIA Door Supervision license, with an advantage for those holding a CCTV licence. This position involves 42 hours of work per week with a pay rate of £12.54 per hour.

Qualifications

• Must have a valid SIA Door Supervision license.
• Not essential but beneficial to hold a valid SIA CCTV licence.

Responsibilities

• Conduct regular patrols of the Centre and Car Park.
• Carry out instructions issued by the Security Manager.
• Manage emergencies and evacuations effectively.
• Complete the daily occurrence book and Incident Log accurately.
• Liaise with local police and authorities for security measures.
• Provide excellent customer service to site staff and visitors.

Skills

Valid SIA Door Supervision license

Customer service skills

CCTV monitoring (advantage)

Job description

A prominent property management firm seeks Security and Customer Service Officers for the Queensgate Shopping Centre in Peterborough. The role includes ensuring safety, conducting patrols, handling emergencies, and providing excellent customer service. Applicants must hold a valid SIA Door Supervision license, with an advantage for those holding a CCTV licence. This position involves 42 hours of work per week with a pay rate of £12.54 per hour.