Retail Security Officer

Lodge Service Group; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned security business in the United Kingdom is seeking a Security Officer to protect staff, stock, and customers. The ideal candidate will have a valid SIA licence and customer service skills while ensuring safety and professionalism. You will partner with store management, prevent theft, and provide a visible deterrent presence. The role offers pay rates starting from £12.71 per hour, training opportunities, a pension scheme, and employee wellbeing support.

Benefits

Pay rates from £12.71ph

Training & career paths

Financial support before payday

Pension scheme

28 days holiday

Uniform & body-worn videos

Discounts on retail, dining, and gym

24/7 doctor and counselling services

Wellbeing support

Inclusive culture

Qualifications

• Valid SIA licence is required.
• Must have UK right to work and a 5-year history.
• Smart appearance is necessary.

Responsibilities

• Protect staff, stock, and customers.
• Prevent theft and ensure safety of employees.
• Deliver professionalism and customer service.

Skills

Customer service skills

Ability to follow procedures

Calm under pressure

Retail/leisure experience

Job description

Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!

Why Us?

Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member 👨👩👧👦
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills .
Fantastic career growth opportunities

Security Officer Role:

Protect staff, stock & customers 🦸
Prevent theft 🚫

Partner with store management teams 🤝
Deliver professionalism and customer service 😊
Use ASCONE for shoplifting prevention 🕵️
Ensure safety of employees and customers 🔒
Visible deterrent presence 👀

Requirements:

• Valid SIA licence 🪪
• UK right to work & 5-year history 🛂
• Customer service skills ☎️
• Smart appearance 👮
• Ability to follow procedures, flexible with weekend availability 📚
• CalChoose under pressure 😁
• Retail/leisure experience (preferred)

We Offer:

• Pay rates from £12.71ph
• Training & career paths 🎓
• Financial support – Ability to access your pay before payday 💳
• Pension scheme 💰
• 28 days holiday 🏖️
• Uniform & body‑worn videos 🪪👮📹
• Benefits portal – Retail, dining, and gym discounts 🍽🏋️♂️
• 24/7 doctor on line & counselling services 🩺
• Wellbeing support 🛟
• Inclusive culture | Disability confident employer 🌈

Ready to make a difference? Apply now! We want you!