Retail Security Officer (Boots)

Lodge Service Group; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned security firm in Portsmouth is looking for a Security Officer to help protect staff and customers in a retail environment. The role requires valid SIA licensing and customer service skills, with a focus on professionalism. Benefits include competitive pay, training opportunities, and a supportive work culture. Weekend availability is necessary, along with the ability to travel between Fareham and Portsmouth. Join us to make a difference!

Benefits

Pay rates from £12.71ph

Financial support with early pay access

Pension scheme

28 days holiday

Uniform provided

Benefits portal for discounts

24/7 support services

Qualifications

• Valid SIA licence is essential for the role.
• Customer service experience required.
• Ability to stay calm under pressure is key.

Responsibilities

• Protect staff, stock, and customers.
• Prevent theft and ensure safety.
• Deliver professionalism and customer service.

Skills

Customer service skills

Calm under pressure

Smart appearance

Education

Valid SIA licence

UK right to work & 5-year history

Job description

Lodge Security: The UK’s Oldest, Family‑Owned, Security Business

Join our retail security team!

Why Us?

• Family‑Owned, Family‑Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member 👨👩👧👦
• Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills.
• Fantastic career growth opportunities

Security Officer Role

• Protect staff, stock & customers 🦸
• Prevent theft 🚫
• Partner with store management teams 🤝
• Deliver professionalism and customer service 😊
• Use ASCONE for shoplifting prevention 🕵️
• Ensure safety of employees and Customers 🔒
• Visible deterrent presence 👀

Requirements

• Valid SIA licence 🪪
• UK right to work & 5‑year history 🛂
• Customer service skills ☎️
• Smart appearance 👮
• Ability to follow procedures 📚
• Calm under pressure 😁
• Retail/leisure experience (preferred)

We Offer

• Pay rates from £12.71ph
• Shifts: Fri, Sat, Sun (3 days per week across two sites in Fareham & Portsmouth) – must have weekend availability and able to travel between both sites
• Training & career paths 🎓
• Financial Support – Ability to access your pay before payday 💳
• Pension scheme 💰
• 28 days holiday 🏖️
• Uniform & Body Worn Videos 🪪👮📹
• Benefits portal Retail, dining and gym discounts 🍽🏋️♂️
• 24/7 Doctor on Line & Counselling services 🩺
• Wellbeing Support 🛟
• Inclusive culture | Disability Confident Employer 🌈

Ready to make a difference? Apply now! We Want You!