Regional Credit Controller - 12M FTC

Kone México; Woking; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering company in Woking is seeking a Regional Credit Controller for a 12-month FTC. The role involves managing debt collections by ensuring timely payments and resolving disputes. Candidates should have at least two years of experience in Credit Control or Customer Service and excellent communication skills. The position offers competitive salary, generous holiday, and various employee benefits including hybrid working options.

Benefits

Competitive Salary

25 days holiday

Quarterly Bonus

Pension Scheme

Dental Plan

GymFlex Membership

24/7 GP Support

Qualifications

• At least two years’ experience in Credit Control or Customer Service dispute resolution.
• Comfortable in a high-volume, fast-paced environment.
• Experience in a service background is desirable.

Responsibilities

• Conduct collection activities by email and telephone.
• Manage debtors ensuring timely payments.
• Resolve account queries and invoice disputes.

Skills

Credit Control and Debt Collection experience

Good written and spoken English

Intermediate Excel skills

Negotiation skills

Ability to work in a fast-paced environment

Tools

SAP

Job description

Regional Credit Controller - 12M FTC page is loaded## Regional Credit Controller - 12M FTClocations: Wokingtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R0655607The Regional Credit Controller reports into the Regional Credit Control Team Leader and is responsible to conduct collection activities by email and telephone, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.This is a 12 Month FTC till end December 2026.**Responsibilities will include (but not limited to):*** Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.* Ensuring that debt is collected within set targets and outstanding monies are actively chased.* Identifying, recording, and processing end to end dispute resolution.* Conducting collection calls in a structured way and updating and maintaining notes in multiple systems.* Managing customers with complex billing requirements across multiple sites.* Implementing recovery procedures for debts through the legal process where necessary.* Recording invoice disputes in credit management system.* Resolving invoice disputes, to conduct investigation through to root cause resolution and systems or process fix.* Processing credit and credit re-bill requests in the system as required.* Responsible for account reconciliations end to end AR.* Attending regular regional debt calls and ledger reviews.* Building and maintaining excellent working relationships with customers and internal key stake holders.**Skills & Experiences:*** At least two years’ experience of Credit Control and Debt Collection or Customer Service dispute resolution.* Comfortable working in a high volume and fast-paced environment.* Service background is desirable.* Good communications in both written & spoken English.* User knowledge of SAP is desirable.* Sound IT skills - Intermediate Excel (Pivot Tables, VLU).* Competent negotiator and influencer.* Detail focused.* Collaborative team player and able to work independently.What KONE can offer:We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Quarterly Bonus, Dental Plan, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, GymFlex Membership, Dental plan, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.Weitere Informationen finden Sie unter