Receptionist

Richmond Villages; Sidcup; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care home provider in Sidcup is seeking a Receptionist to support the home by managing enquiries and being the first point of contact for visitors. Ideal candidates will have receptionist experience and strong customer service skills. Responsibilities include conducting show-arounds and assisting with clerical duties. This role offers competitive pay and various benefits including healthcare support and holiday allowance.

Benefits

Free access to 24/7 healthcare support

Annual allowance for Bupa products

Wagestream for early wage access

28 days holiday

Sick pay scheme

Free meals during shifts

Interest-free travel loan

Pension plans available

Qualifications

• Prior receptionist experience with customer service skills.
• Ability to build strong relationships with residents and families.
• Efficient and dedicated to providing a caring environment.

Responsibilities

• Act as the first point of contact for all visitors.
• Manage new enquiries and provide support over the phone.
• Conduct show-arounds within the care home.
• Support clerical duties for the Home Manager and Administrator.

Skills

Excellent customer service

Receptionist experience

Organizational skills

Caring attitude

Job description

Receptionist – Sidcup Care Home

Location: 2/8 Hatherley Road, Sidcup DA14 4BG

Salary: £12.25 – £13.25 per hour

Contract: Permanent

Shift pattern: Set shifts (Tuesday & Thursday – 08:30 – 15:30)

Hours: 14 hours per week (holiday cover for weekends as needed)

About the Care Home

The Sidcup offers nursing and residential care, both long‑term and short‑stay. The care home is purpose‑built with modern comforts and conveniences. Residents enjoy a warm, homely environment with en‑suite facilities, dining rooms, lounges, a cinema lounge, well‑maintained gardens, a hairdressing salon, a private lounge, and visiting professionals such as physiotherapists and chiropodists. Weekly GP visits, nutritious meals, and a variety of activities (quizzes, bingo, film afternoons, board games, arts and crafts, local trips, entertainers, tai chi, massage, aromatherapy) support person‑centred care.

Responsibilities

• Act as the first point of contact for all visitors
• Manage new enquiries and provide advice and support face‑to‑face and over the phone
• Conduct show‑arounds within the care home
• Support the Home Manager and Administrator with clerical duties, including maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications Needed For This Role

You have prior receptionist experience and can provide excellent customer service with a friendly manner both face‑to‑face and over the phone. You are approachable, organized, and able to build strong relationships with residents, families, and internal teams. You are dedicated, efficient, and have a caring attitude that underpins everything you do.

Benefits

• My Healthcare – free access to 24/7 support, advice, and treatment, including remote GP appointments, physiotherapy, and mental health support
• Annual allowance to redeem for Bupa products (approx. £350)
• Wagestream – early access to up to 40% of earned wages within minutes
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long‑service rewards (e‑cards, extra holidays, money)
• Free meals on every shift
• Interest‑free annual travel loan for public transport season tickets
• Bupa pension plans available
• Parental leave for adoption, birth parents, and co‑parents
• Menopause Plan – advice and treatment options
• Discounts at various gyms and fitness facilities across the UK

Equal Opportunities

We are a Level 2 Disability Confident Employer and aim to provide fair interview and assessment opportunities to all disabled applicants. Applicants from diverse backgrounds and experiences are especially encouraged.

This role is not at or above RQF Level 3 and does not fall under the UK’s Points Based Immigration System for sponsorship.

Contact & Application

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