Part-Time Multiskilled Banking Advisor – Carmarthen

Nationwide Building Society; Worcester; On-site; GBP 25,000 - 26,000; Part time

Job summary

A leading building society is seeking a Customer Representative in Worcester to support customers through various channels including phone and in-person. This part-time role involves providing exceptional service, handling inquiries, and assisting with digital sales. Ideal candidates should have strong customer service skills, adaptability, and be comfortable with digital tools. Training will be provided to ensure success in this dynamic environment.

Benefits

Private medical insurance

Competitive pension

Annual performance-related bonus

Paid volunteering days

Qualifications

• Comfortable using digital tools and applications.
• Ability to build meaningful relationships with customers.
• Experience in dealing with customer queries over various channels.

Responsibilities

• Support customers through various channels including phone and in-person.
• Handle banking inquiries and transactions effectively.
• Participate in training and development programs to enhance skills.

Skills

Customer service skills

Communication skills

Adaptability

Digital tools usage

Job description

A leading building society is seeking a Customer Representative in Worcester to support customers through various channels including phone and in-person. This part-time role involves providing exceptional service, handling inquiries, and assisting with digital sales. Ideal candidates should have strong customer service skills, adaptability, and be comfortable with digital tools. Training will be provided to ensure success in this dynamic environment.