Operations Manager (Hybrid London based)

Zinc Network; City of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global consulting firm is seeking an experienced Operations Manager to manage logistics and financial aspects of projects in a hybrid role based in London. The ideal candidate will have project management experience in donor-funded projects, strong budget management skills, and the ability to coordinate with diverse stakeholders. Responsibilities include ensuring project delivery on time and within budget and managing multiple projects simultaneously.

Qualifications

• Experience in managing projects from inception to close-out.
• Experience of operations or project management on international donor-funded projects.
• 3 years of experience in a similar role.

Responsibilities

• Manage all financial, contractual and logistical elements of projects.
• Ensure projects are delivered on time, on budget and within scope.
• Coordinate due diligence, contracting and onboarding of third-party suppliers.

Skills

Project management

Operations management

Budget management

Stakeholder coordination

Logistical oversight

Fluency in English

Tools

Accounting software

Job description

Operations Manager (Hybrid London based)

Location: London, England, United Kingdom. 2 days per week required at the London office.

Company Overview

For over fifteen years, Zinc Network has been helping governments and businesses navigate the world’s most complex challenges using communications, technology, and behavioural science. We tackle briefs such as protecting children online, strengthening democratic resilience, and championing purpose‑driven technologies and organisations. We partner with a global network of media outlets, communities, and influencers to help clients understand complex issues, design and deliver behavioural interventions, create compelling campaigns, activate trusted grassroots networks, and evaluate impact. We are now building Kora – an AI‑powered platform that systematises this expertise into scalable technology, enabling clients to work faster, more impactfully, and more cost‑effectively. We look for people who operate at the intersection of geopolitics, security, and technological disruption, and who are committed to building a safer, more secure world.

Role Overview

We are seeking an experienced Operations Manager to oversee the planning, logistics and financial aspects of several projects. They will provide overarching management of projects to ensure delivery on time, on budget and within scope in the most efficient way possible. The Operations Manager reports to the Head of Production & Operations.

Key Responsibilities

• Manage all financial, contractual and logistical elements of projects from inception to close‑out.
• Understand client contracts, legal, and commercial and compliance requirements of each project to ensure effective delivery.
• Ensure projects are undertaken and deliverables produced within the scope of the contract and its terms and conditions.
• Manage all financial elements of the projects alongside the Project Accountant from cost monitoring to processing invoices to financial reporting both internally and to clients.
• Coordinate a high volume of travel logistics working within project policies and regulations.
• Juggle multiple projects simultaneously.
• Work with the project management team to create and manage all project documents including risk documents.
• Ensure each project works to Zinc's internal policies and procedures.
• Resource all projects in line with requirements and budgets using a mixture of internal staff & freelancers, ensuring all contracting is in place.
• Coordinate due diligence, contracting and onboarding of third‑party suppliers and partners including grant recipients, and monitor delivery and compliance against those contracts.
• Obtain a good understanding of Zinc's software and be able to troubleshoot any problems experienced within the team.

What We Need From You…

• Experience in managing projects from inception to close‑out.
• Experience of operations or project management on international donor‑funded projects (FCDO, USAID, EU, UN or similar).
• Experience working with project‑based staff, providing logistical and financial oversight on projects.
• Demonstrated experience in coordinating and cooperating with a wide range of stakeholders.
• Experience in reviewing and approving project procurements, grants, and purchase order agreements.
• Experience in budget management, and experience of various accounting software.
• Fluency in English.
• 3 years of experience in a similar role.
• UK SC Clearance would be beneficial, but not a requirement.

Senior Level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

IT Services and IT Consulting

Conditions of Employment

• Disclose any previous disciplinary action against you resulting from a substantiated safeguarding (including any breaches involving trafficking‑related activities) or workplace investigation.
• Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti‑terrorism vetting.

How To Apply

Please include a cover letter stating how you meet each of the requirements.

If you require an accommodation to be made at any point throughout the recruitment process, please advise us when contacted.