Operations Co-ordinator

Speedy Hire Plc.; Tamworth; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in the UK is seeking an Operations Coordinator to join their dynamic team at the Power depot. In this role, you will manage equipment dispatch, logistics planning, and customer queries while ensuring smooth operations. The ideal candidate will have strong organizational skills, good MS Office proficiency, and prior experience in the hire industry or a similar operational role. Flexible working arrangements are available.

Benefits

Opportunities for training and development

Life assurance

Pension Scheme

95% discount across the brand

Voluntary Health Cash Plan

Discounts through My Staff Shop

Green Commute Initiative

Employee Assistance Program (EAP)

Responsibilities

• Arranging delivery and collection of orders in accordance with customer requirements.
• Processing orders allocated to the depot via the Energy Solutions Desk.
• Managing assets within the depot according to stock taking procedures.
• Liaising with customer and depot employees for seamless operations.
• Managing customer queries in a timely manner.

Skills

Strong organisational skills

Good computer literacy in MS Office packages

Strong communication skills both verbally & written

Commitment to learn and develop

Previous experience in the hire industry or similar role

Job description

Working Hours- Monday to Friday - 08:00-17:00 - 40 hours per week

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

Join our team at the Power depot and play a key role in equipment dispatch and logistics planning. Be part of a dynamic team ensuring seamless operations. If you thrive in a fast-paced environment and enjoy ensuring smooth operations, this role is for you. Apply now!

On a day-to-day basis:

• Arranging delivery and collection of orders in accordance with the customer’s requirements
• Processing orders allocated to the depot via the Energy Solutions Desk
• Close down all Service Work Orders once seen by Service Coordinator / Service Manager
• Actively manage assets within the depot according to all stock taking and handling procedures
• Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
• Proactively manage customer queries to a conclusion, in a timely manner, giving full and accurate information
• Conducting additional ad hoc depot duties including stock takes as required

What we offer:

• Opportunities for training, development and career progression
• Life assurance
• Pension Scheme
• 95% discount across the Speedy brand
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

For us to help you on your journey to success, here’s what you’ll need:

• Strong organisational skills
• Good computer literacy in MS Office packages
• Strong communication skills both verbally & written
• Commitment to learn and develop
• Previous experience working within the hire industry or similar customer service or operational role

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.