On-Board & On-Site Passenger Service Agent

Carlisle Support Services Group; Folkestone; On-site; GBP 10,000 - 40,000; Full time

Job summary

A UK transport services provider is looking for Train Crew Passenger Service Agents to support Le Shuttle operations. The role involves loading/unloading passengers, assisting during transit, and delivering exceptional customer service in a fast-paced environment. Candidates must be over 18 with a valid passport, possess strong English skills, and have customer service experience. Competitive hourly pay and various benefits are offered, along with shift work including nights and weekends.

Benefits

Competitive hourly pay

Pension scheme

Health & wellbeing plans

Employee Assistance Programme

Quality uniform provided

Career development opportunities

Qualifications

• Minimum age of 18.
• Valid passport required.
• Flexibility to work varied shifts.

Responsibilities

• Load and unload Passenger Shuttles following Health & Safety procedures.
• Assist customers during transit with a friendly approach.
• Deliver excellent customer service.

Skills

Customer Service

Verbal and written English skills

Teamwork

Ability to work under pressure

Job description

A UK transport services provider is looking for Train Crew Passenger Service Agents to support Le Shuttle operations. The role involves loading/unloading passengers, assisting during transit, and delivering exceptional customer service in a fast-paced environment. Candidates must be over 18 with a valid passport, possess strong English skills, and have customer service experience. Competitive hourly pay and various benefits are offered, along with shift work including nights and weekends.