Office Coordinator

Sacmis; Basingstoke; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading provider of home improvement solutions is looking for an Office Coordinator in Basingstoke. In this full-time position, you will ensure seamless operations and outstanding customer service by coordinating installation teams and managing schedules. The ideal candidate should possess excellent communication skills and strong attention to detail. Join a forward-thinking team and enjoy a competitive salary, comprehensive benefits, and opportunities for career development.

Benefits

Competitive salary

Pension

31 days holiday plus birthday off

Paid time off to volunteer

Comprehensive health & well-being benefits

Discounted gym memberships

Group perks and freebies

Qualifications

• Entry-level position with excellent communication skills required.
• Strong organisational skills and detail-oriented mindset essential.

Responsibilities

• Serve as the main contact point for customer queries.
• Coordinate installation teams and schedules effectively.
• Maintain accurate records related to installations.

Skills

Excellent communication and interpersonal skills

Strong organisational abilities

Ability to manage multiple tasks

Proficiency in Microsoft Office suite

Familiarity with CRM software

Job description

We are currently seeking an Office Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Coordinator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.

Key Responsibilities

• You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
• Coordinate installation teams, trades, and customers to ensure smooth project execution.
• Monitor and track appointment schedules and installation plans to ensure deadlines are met.
• Maintain accurate records of project details related to installations.
• Resolve operational issues efficiently to minimise disruptions.
• Process purchase orders and reconcile invoices.

Key Skills

• Excellent communication and interpersonal skills.
• Strong organisational abilities with a keen attention to detail.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with customer relationship management (CRM) software is advantageous.

Benefit Package

• Competitive salary
• Pension
• 31 days holiday, increasing with service, plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team
• Career development and continuous learning opportunities

Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industry

Administrative and Support Services

Location

Basingstoke, England, United Kingdom

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.