NHS Trauma & Orthopaedics Reception & Booking Clerk

Rdehospital; Exeter; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Exeter is seeking an enthusiastic individual for an administrative role in Trauma & Orthopaedics. You will support the team by managing patient appointments and providing excellent customer service. The role requires flexibility to work between reception and booking tasks. Ideal candidates will be organized and passionate about healthcare, dedicated to enhancing patient care. Join us in delivering high-quality service in a busy NHS environment.

Benefits

27 days annual leave plus bank holidays

Employee discounts on shopping and leisure

NHS Pension scheme

Cycle to work scheme

Qualifications

• Strong communication skills to effectively interact with patients and staff.
• Ability to manage appointment booking accurately.
• Experience in a customer service role is preferred.

Responsibilities

• Meet and greet patients at reception.
• Answer telephones and handle appointment requests.
• Book patient appointments accurately in the system.

Skills

Customer service

Communication

Organizational skills

Job description

A healthcare provider in Exeter is seeking an enthusiastic individual for an administrative role in Trauma & Orthopaedics. You will support the team by managing patient appointments and providing excellent customer service. The role requires flexibility to work between reception and booking tasks. Ideal candidates will be organized and passionate about healthcare, dedicated to enhancing patient care. Join us in delivering high-quality service in a busy NHS environment.