Mobility Technician

Allied Vehicles Group; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading mobility solutions provider in Glasgow is seeking a Mobility Technician to diagnose, repair, and service mobility products. This role involves delivering, installing, and demonstrating products to customers while providing excellent customer service. You will work Monday to Friday with a salary of £13.67 per hour and benefit from a generous annual leave and comprehensive perks package. A driving license is essential for this position.

Benefits

25 days of holiday plus 8 bank holidays

Group life scheme and annual profit share

Annual salary reviews

24/7 virtual GP services

Industry-leading perks and discounts

Free staff parking

On-site cafeteria

Cycle-to-work scheme

Frequent learning opportunities

After-sales discounts

Qualifications

• Experience of electrical/mechanical product repairs and maintenance.
• General electrical/mechanical engineering knowledge.
• Excellent customer service skills.
• Good geographical knowledge.

Responsibilities

• Unpacking, assembling and testing new products and equipment.
• Diagnosing and repairing mobility equipment.
• Product servicing according to manufacturer guidelines.
• Delivering and installing products in customers' homes.
• Assisting customers over the phone regarding any issues.

Skills

Electrical/mechanical product repairs

Customer service

Geographical knowledge

Job description

Mobility Solutions, part of the Allied Vehicles Group, is a leading UK provider of mobility products and services. We help customers live independently by offering a wide range of mobility scooters, wheelchairs, and related solutions.

Our business operates across multiple channels: in-store, field sales, online, call centre, after-sales support, logistics, and stock management.

We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities.

Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.

We are now recruiting for a Mobility Technician to join the Mobility Solutions team.

You will diagnose, repair and service a range of mobility products and equipment, including powerchairs, wheelchairs, rise recliner chairs and mobility beds. You will also deliver, install and demonstrate these products to our customers whilst providing excellent customer service.

Hours of work are Monday to Friday, 8.30am – 5pm and the salary is £13.67 per hour.

This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.

Why Join Us?

We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well‑being, career growth, and lifestyle:

• Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
• Financial Security: Access our group life scheme and annual profit share.
• Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
• 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
• Benefits package: Enjoy industry‑leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
• Convenient On‑Site Facilities: Free staff parking and an on‑site cafeteria for your convenience.
• Sustainable Travel: Save on your commute with our cycle‑to‑work scheme.
• Continuous Development: Frequent learning opportunities to help you grow professionally.
• Exclusive Discounts: Take advantage of after‑sales discounts for yourself, friends, and family.
• Recognition and Rewards: Celebrate your success with our company values and long‑service awards programme.

The main duties of the role are:

• Unpacking, assembling and testing of new products and equipment prior to sale.
• Diagnosing and repairing all manner of mobility equipment.
• Undertaking product servicing in line with manufacturer’s guidelines.
• Using the tools/software provided by manufacturers and Allied to ensure productive and efficient repair times.
• Delivering and installing products in customer’s homes including product demonstrations and providing guidance on the safe use of the equipment.
• Ad‑hoc delivery/collection requests.
• Discussing any issues with customers and providing assistance over the phone.

To be effective in this role, you will have:

• Experience of electrical/mechanical product repairs and maintenance.
• General electrical/mechanical engineering knowledge.
• Excellent customer service skills.
• Good geographical knowledge.

A Driving licence is essential for this role.

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.

***NO AGENCIES PLEASE***