Membership Experience Host - Welcome Members & Drive Growth

Everlastfitnessclubs; Llanelli; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fitness club in Llanelli is seeking a Host to create a welcoming environment for members. You will drive membership sales, support retention, and ensure every visitor has a positive experience. This role includes opening and closing duties, along with promoting club products and maintaining cleanliness. The ideal candidate is enthusiastic about fitness and customer service, and possesses excellent administrative and sales abilities.

Benefits

Free gym membership

20% discount across all Frasers Group brands

Monthly awards with cash bonuses

Opportunity for personal training

Training and development opportunities

Qualifications

• Outgoing and positive attitude focused on customer experiences.
• Confidence in handling day-to-day club systems.
• Sales-driven mentality for membership and retention.
• Flexible and adaptable worker for varied shifts.
• Genuine interest in fitness and club products.

Responsibilities

• Welcome members and guests professionally.
• Support membership sales and retention initiatives.
• Promote products and services within the club.
• Maintain club cleanliness and hygiene standards.
• Open and close the club as a key holder.
• Perform administrative duties with the membership system.
• Participate in gym floor activities and promote member engagement.
• Address member feedback and complaints professionally.

Skills

Customer service

Sales focus

Flexibility

Administrative skills

Passion for fitness

Job description

A leading fitness club in Llanelli is seeking a Host to create a welcoming environment for members. You will drive membership sales, support retention, and ensure every visitor has a positive experience. This role includes opening and closing duties, along with promoting club products and maintaining cleanliness. The ideal candidate is enthusiastic about fitness and customer service, and possesses excellent administrative and sales abilities.