Membership, Data & Insight Manager: Netball Scotland

Triathlonscotland; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An organization promoting sports is seeking a Membership, Data & Insight Manager to enhance member services in Glasgow. The ideal candidate will combine a passion for data with customer service skills to support decisions that drive growth. Responsibilities include data analysis, member interaction, and contributing to the overall mission of increasing participation in netball. The position offers a hybrid working model and various employee benefits.

Benefits

Flexible working

Generous holidays

Pension scheme

Development support

Qualifications

• Experience in gathering, collating, reporting, and analysing data.
• Proven track record of providing clear insights for decision-making.
• Commitment to delivering excellent customer service.

Responsibilities

• Support the mission to grow netball participation through data.
• Serve as the main contact for members, ensuring high-quality services.
• Work with the team to drive growth through data-led decisions.

Skills

Data analysis

Customer service

Interpersonal skills

Job description

Membership, Data & Insight Manager: Netball Scotland

About Us

Netball Scotland is aiming to make netball the #1 team sport for women and girls in Scotland and to improve the world ranking of our national team to #6 in the world by 2031.

Your role will support the organisation in achieving our mission by ensuring the efficiency, effectiveness and delivery of high-quality membership services.

The Role

We are looking for a Membership, Data & Insight Manager to join Netball Scotland and help us continue to deliver high-quality membership services while gathering and interpreting data from across the business to support the growth of our sport. Netball Scotland has seen record membership numbers over the last twelve months and we need a skilled data manager with excellent interpersonal skills to be the main point of contact for our diverse members while working with the wider team to support growth and continuous improvement through data-led decisions. .

The person:

You will be passionate about data and equally passionate about great customer service.

You can demonstrate experience in gathering, collating, reporting, analysing and interpreting data from a range of sources, providing clear insight to support decision-making.

You are committed to delivering great customer service and excellent interpersonal skills, working as part of a team.

Place of Work

Emirates Arena, Glasgow with hybrid working.

Employee Benefits

We offer a range of employee benefits such as flexible working, generous holidays, fantastic discounts, a good pension scheme, support with your development and much more!

Applications close on Friday 9 January 2026.