IT Operations Support

HR GO Driving; Hailsham; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A global manufacturing company in Hailsham is seeking an IT Operations Support professional to provide technical assistance and ensure smooth IT operations. You'll troubleshoot hardware and software issues, support Windows and MacOS environments, and assist with mobile device issues. The position offers a hybrid working model and opportunities for career growth within a collaborative atmosphere.

Benefits

Free, onsite parking

Hybrid working options

Annual company events

Qualifications

• Full driver's license and the ability to drive for work purposes.
• Experience in troubleshooting Windows and MacOS environments.
• Familiarity with mobile device support, especially iPhones.

Responsibilities

• Provide technical support to staff for hardware, software, and network issues.
• Support end-user devices primarily running Windows and some MacOS.
• Assist staff with company-issued mobile devices.

Skills

Technical troubleshooting skills

Experience in Windows environments

Communications and teamwork abilities

Support for mobile devices

Education

Relevant technical qualifications or certifications

Job description

• Salary: £28,000K-£34,000k (Depending on Experience)
• Working hours: On-site four days a week with one day of remote work per week
• Job Type: Permanent

HRGO Recruitment are seeking an experienced IT Operations Support professional to join our client's global manufacturing company based in Hailsham.

This is an exciting opportunity to work within a fast-paced, collaborative, and forward-thinking environment. You'll be the go-to problem solver for a wide range of IT-related issues, ensuring the smooth operation of systems and supporting staff across multiple functions.

If you're passionate about technology, enjoy troubleshooting, and want to make a real impact within a business where your contributions are valued -this could be the perfect fit for you.

General Duties:

• Provide timely and effective technical support to staff, including troubleshooting hardware, software, and network issues on a variety of devices.
• Support end-user devices primarily running Windows, with some MacBooks also in use.
• Assist staff with company-issued Apple iPhones and occasionally Android devices.
• Provide remote support to colleagues in our offices across the UK, France, Germany, Italy, and Spain, with occasional travel opportunities.
• Assist with our warehouse management system and ensure smooth IT operations in both office and warehouse environments.
• Purchase IT Hardware/Software to ensure constant supply as needed

Requirements:

• A full driver's license and the ability to drive for work purposes.
• Relevant technical qualifications or certifications (e.g., CompTIA, Microsoft Certified Professional) are a plus.
• Strong technical troubleshooting skills with experience in both Windows and MacOS environments.
• Familiarity with mobile device support (especially iPhones).
• Excellent communication and teamwork abilities.

What you will get:

• Free, onsite parking
• Hybrid working options
• Bright, open-plan office equipped with coffee machines
• The chance to shape A growing business
• Annual company events

If you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant will be in contact.