IT Deskside Technician – Onsite User Support Pro

Coordinated Behavioral Care Inc.; Pirbright; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology support firm in the UK is seeking an experienced IT Support professional to provide hands-on support and exceptional customer service. The ideal candidate will have technical expertise in ICT, excellent problem-solving skills, and a strong customer-focused approach. This role offers a competitive salary and benefits, including a health scheme and development opportunities in a dynamic and inclusive environment.

Benefits

Competitive salary

Private health scheme

Training programs

Personalized career path

Qualifications

• Experience in a technical ICT environment, preferably manufacturing or pharmaceutical.
• General End User technology knowledge required.
• Excellent English, both written and spoken.

Responsibilities

• Provide face-to-face IT support to users.
• Manage hardware installation, movement, and de-installation.
• Diagnose problems related to hardware and software.

Skills

Customer service skills

Technical knowledge in ICT

Problem solving

Analytical skills

Flexibility

Education

Experience in a technical ICT environment

Tools

Active Directory

ServiceNow

MS SCCM

Job description

A leading technology support firm in the UK is seeking an experienced IT Support professional to provide hands-on support and exceptional customer service. The ideal candidate will have technical expertise in ICT, excellent problem-solving skills, and a strong customer-focused approach. This role offers a competitive salary and benefits, including a health scheme and development opportunities in a dynamic and inclusive environment.